2HELP US HELP YOU…IF YOU NEED SERVICE…To obtain service, see the Consumer Services pagein the back of this guide.We’re proud of our service and want you to bepleased. If for some reason you are not happy withthe service you receive, here are three steps to followfor further help.FIRST, contact the people who serviced yourappliance. Explain why you are not pleased. Inmost cases, this will solve the problem.NEXT, if you are still not pleased, write all thedetails—including your phone number—to:Manager, Consumer RelationsGE AppliancesAppliance ParkLouisville, KY 40225FINALLY, if your problem is still not resolved, write:Major Appliance Consumer Action Program20 North Wacker DriveChicago, IL 60606Before using your oven,read this guide carefully.It is intended to help you operate and maintain yournew oven properly.Keep it handy for answers to your questions.If you don’t understand something or need more help, call:GE Answer Center®800.626.200024 hours a day, 7 days a weekHow to Remove Packaging TapeTo assure no damage is done to the finish of theproduct, the safest way to remove adhesive left frompackaging tape on new appliances is an application ofa household liquid dishwashing detergent, mineral oilor cooking oil. Apply with a soft cloth and allow tosoak. Wipe dry and then apply an appliance polish tothoroughly clean and protect the surface.NOTE: The plastic tape must be removed from thechrome trim on oven parts. It cannot be removed if itis baked on.Write down the model and serial numbers.You’ll find them on a label on the front of the ovenbehind the oven door.These numbers are also on the Consumer ProductOwnership Registration Card that came with youroven. Before sending in this card, please write thesenumbers here:Model NumberSerial NumberUse these numbers in any correspondence or servicecalls concerning your oven.If you received a damaged oven…Immediately contact the dealer (or builder) that soldyou the oven.Save time and money.Before you request service…Check the Problem Solver in the back of this guide.It lists causes of minor operating problems that youcan correct yourself.