Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions14Before You Call For Service…Troubleshooting TipsSave time and money! Review the chart on this pagefirst and you may not need to call for service.ProblemPossible CausesWhat To DoSurface units not The surface units are • With the controls off, check to make sure the surfacefunctioning properly not plugged in solidly. unit is plugged completely into the receptacle.The surface unit controls • Check to see the correct control is set for the surfaceimproperly set. unit you are using.The drip pans are not set • With the controls off, check to make sure the dripsecurely in the cooktop. pan is in the recess in the cooktop and that theopening in the pan lines up with the receptacle.A fuse in your home may • Replace the fuse or reset the circuit breaker.be blown or the circuitbreaker tripped.