The Problem SolverIcemaker14Questions?Use thisproblemsolver!ICEMAKER PUMPSCONTINUOUSLY, BUTPRODUCES NO ICE• Power cord is not plugged into a live outlet.• The control is set at OFF.• The fuse is blown/circuit breaker is tripped. Replace fuse or reset the breaker.• High mineral content in the water supply. Water may need to be filteredor treated.• Food items stored in ice bin. Do not store any foods in the ice bin.• Packaging materials were not removed. Make sure that all packagingmaterials were removed at the time of installation.• Ice storage bin needs cleaning.• Scale has built up in the icemaker. If there is white scale buildup in theicemaker’s water or freezing system, you should clean the icemaker.See Care and Cleaning—Icemaker System.• The control is set at OFF.• Water supply is not connected.• Condenser is dirty. Dirt or lint may be blocking the airflow through thecondenser. See Care and Cleaning—Condenser.• Scale has built up in the icemaker. If there is white scale buildup in theicemaker’s water or freezing system, you should clean the icemaker.See Care and Cleaning—Icemaker System.• Check for a kink in the drain hose from the ZPK1 Drain Pump Kit to thehouse drain.• Water supply has been interrupted.• Have a plumber check for a clogged water valve.• Room temperature is colder than normal. Room temperature mustbe above 55˚F (13˚C). Otherwise, bin thermostat may sense cold roomtemperature and shut off even though the bin is not full of ice. Also, unitmay not restart once it does shut off.• Condenser is dirty. Dirt or lint may be blocking the airflow through thecondenser. See Care and Cleaning—Condenser.• Scale has built up in the icemaker. If there is white scale buildup in theicemaker’s water or freezing system, you should clean the icemaker.See Care and Cleaning—Icemaker System.• Water is leaking from the water reservoir because the drain cap is notsecure. Make sure the drain cap is securely tightened. Refer to illustrationin Care and Cleaning—Icemaker System section.• Room temperature is too hot. Room temperatures of more than 90˚F(32˚C) will reduce ice production.• The ice sheet is trapped on the cutter grid. Unplug the icemaker ordisconnect power. Remove the cutter grid cover and move the ice sheetto the cutter grid. Refer to illustration in Features of your icemaker section.Reinstall the cutter grid cover and reconnect power. Turn on the icemaker.The icemaker will reset itself and start a new cycle after flushing waterthrough the system. NOTE: Follow the directions in the Care and Cleaning—Icemaker System section to clean with the Nickel Safe Ice Machine Cleaner.• High mineral content in the water supply. Water may need to be filteredor treated.• Scale has built up in the icemaker. Clean your icemaker. See Care andCleaning—Icemaker System section.• The ice bin is not refrigerated, so ice not regularly used will melt and formclumps. Break the clumps with the ice scoop provided.• After an ice-making cycle, you may hear ice cubes dropping into thestorage bin.• Water is circulated by a pump through the icemaker during the entireice making cycle. Water is added once per ice-making cycle.• The compressor may cause a clicking or chirping sound when attemptingto restart.• The flow of refrigerant through the refrigerating system may make agurgling noise like boiling water.• A “whooshing” sound may indicate the water supply is not connectedproperly, the water supply is turned off or the drain cap is loose.PROBLEM POSSIBLE CAUSEICEMAKER DOES NOT OPERATEICE CUBES HAVE ODOR/TASTEICEMAKER IS ON, BUT DOESN’TPRODUCE ICEICEMAKER IS ON, BUTPRODUCES LITTLE ORNO ICEICE IS THIN, SOFT OR CLUMPEDICEMAKER NOISES