BurnergratesCast-iron burner grates should be washedregularly and, of course, after spillovers.Wash them in hot, soapy water and rinse withclean water. Dry the grates with a cloth—don’tput them back on the cooktop wet. Whenreplacing the grates, be sure they’re positionedsecurely over the burners.To get rid of burned-on food, place the gratesin a covered container or plastic bag. Add 1/4cup ammonia and let them soak for 30 minutes.Wash, rinse well, and dry.To prevent rusting, apply a light coating ofcooking oil on the bottom of the grates.Although they’re durable, the grates willgradually lose their shine, regardless of thebest care you can give them. This is due totheir continual exposure to hightemperatures.Do not operate a burner for an extendedperiod of time without cookware on the grate.The finish on the grate may chip withoutcookware to absorb the heat.Do not use a steel wool pad; it will scratchthe surface.Clean with hot soapy water. Rinse and dry.If food soil remains, try a general kitchencleaner, such as Fantastik ®, Simple Green ®, orFormula 409 ®.For hard to clean soil, use a standard stainlesssteel cleaner, such as Bon-Ami ® or Cameo ®. Soilscan be soaked several hours with wet towels.Apply cleaner with a damp sponge, rinsethoroughly, and dry. Always scrub lightly inthe direction of the grain.StainlessSteelSurfaces(on some models)After cleaning, use a stainless steel polish, suchas Stainless Steel Magic ®, Revere Copper andStainless Steel Cleaner ®, or Wenol All PurposeMetal Polish ®. Follow the product instructionsfor cleaning the stainless steel surface.Before You Call For ServiceDowndraft Gas CooktopQuestions?Before youcall forservice…PROBLEM POSSIBLE CAUSEBURNERS DO NOT • Make sure electrical plug is plugged into a live power outlet.LIGHT • Slot in burner base may be clogged. Remove the obstruction.• Burner parts not replaced correctly.• Hole in burner cap behind igniter may be clogged.BURNERS HAVEYELLOW ORYELLOW-TIPPEDFLAMES• If burner flames look like (A), call for service. Normal burner flamesshould look like (B) or (C), depending on the type of gas.• Burner parts not replaced correctly.BURNER FLAMES • If cooktop is connected to LP gas, contact the person who installedVERY LARGE your cooktop or made the conversion.OR YELLOWBURNER CONTROL • When the knob is at the OFF position, it must be pushed in before itKNOB WILL NOT can be turned, and it can only be turned in a counterclockwiseTURN direction. When the knob is at any other position, it can be turnedin either direction without being pushed in.FAN DOES • The vent must be fully extended before fan will work.NOT WORK • Fan control knob must be turned in clockwise direction to turnfan on.A. Yellow flames:Call forservice.B. Yellow tips on outer cones:Normal for LP gas.C. Soft blue flames:Normalfor natural gas.12