GE PCP912 Owner's Manual

Also see for PCP912: Installation instructions Installation instruction Owner's manual

Contents

13Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer SupportBefore you call for service… www.GEAppliances.caTroubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.Problem Possible Causes What To DoSurface elements will not Improper cookware • Use pans which are flat and match the diametermaintain a rolling boil being used. of the surface element selected.or cooking is slowSurface elements do A fuse in your home may be • Replace the fuse or reset the circuit breaker.not work blown or the circuit breakertripped.Cooktop controls • Check to see the correct control is set for the surfaceimproperly set. element you are using.• Check to be sure that the Control Lock Selector isturned to UNLOCK.Cooktop making an Cooktop is locked. • Check to be sure the Control Lock Selector is turnedaudible sound to UNLOCK.Tiny scratches or metal Incorrect cleaning • Use recommended cleaning procedures.marks or abrasions on methods being used.Cookware with rough • Be sure cookware bottoms and cookware are cleanradiant cooktop glassbottoms being used or before use. Use cookware with smooth bottoms.surfacecoarse particles (salt Tiny scratches are not removable but will becomeor sand) were between less visible in time as a result of cleaning.the cookware and thesurface of the cooktop.Cookware has beenslid across the cooktopsurface.Areas of discoloration Improper cookware • Marks from aluminum and copper pans as well asor dark streaks on the being used. mineral deposits from water or food can be removedcooktop with the cleaning cream.Hot surface on a model • This is normal. The surface may appear discoloredwith a light colored cooktop. when it is hot. This is temporary and will disappearas the glass cools.Food spillovers not cleaned • See the Cleaning the glass cooktop section.before next use.Incorrect cleaning methods • Use recommended cleaning procedures.being used.Plastic melted to Hot cooktop came into • See the Glass surface—potential for permanent damagethe surface contact with plastic placed section in the Cleaning the glass cooktop section.on the hot cooktop.Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.of the cooktop on the cooktop.Frequent cycling off and Improper cookware • Use only flat cookware to minimize cycling.on of surface elements being used. See the Surface elements cycle on and off section.Control knob will Cooktop controls • When the knob is in the OFF position, it must benot turn improperly set. pushed in before it can be turned. When the knobis in any other position, it can be turned withoutbeing pushed in.