ge.comConsumer SupportTroubleshooting TipsOperating InstructionsSafety InstructionsInstallation InstructionsProblemPossible CausesWhat To DoFrequent “buzzing” sound Icemaker power switch is in the • Set the power switch to theO (off) position. Keeping it in theI (on) position, but the water supplyI (on) position will damage the water valve.to the refrigerator has not beenconnected.Ice cubes have odor/taste Ice storage bin needs cleaning. • Empty and wash bin. Discard old cubes.Food transmitting odor/taste • Wrap foods well.to ice cubes.Interior of refrigerator • SeeCare and cleaning.needs cleaning.Small or hollow cubes Water filter clogged. • Replace filter cartridge with new cartridge or with plug.Slow ice cube freezing Door left open. • Check to see if package is holding door open.Temperature control not set • SeeAbout the controls.cold enough.Cube dispenser Icemaker turned off or • Turn on icemaker or water supply.does not work water supply turned off.An item is blocking or has fallen • Remove any item that might be blocking, or has fallen intointo the ice chute inside the the chute.top door bin of the freezer.Ice cubes are frozen to • Remove cubes.icemaker feeler arm.Irregular ice clumps in • Break up with fingertip pressure and discard remaining clumps.storage container. • Freezer may be too warm. Adjust the freezer control to acolder setting, one position at a time, until clumps do not form.Dispenser isLOCKED. • Press and hold theLOCK pad for 3 seconds.Water has poor taste/odor Water dispenser has not been • Dispense water until all water in system is replenished.used for a long time.Water in first glass is warm Normal when refrigerator • Wait 24 hours for the refrigerator to completely cool down.is first installed.Water dispenser has not been • Dispense water until all water in system is replenished.used for a long time.Water system has been drained. • Allow several hours for replenished supply to chill.Water dispenser Water supply line turned • SeeInstalling the water line.does not work off or not connected.Water filter clogged. • Replace filter cartridge or remove filter and install plug.Air may be trapped in the water system. • Press the dispenser arm for at least two minutes.Dispenser isLOCKED. • Press and hold theLOCK pad for 3 seconds.Water spurting from Newly-installed filter cartridge. • Run water from the dispenser for 3 minutes (aboutdispenser one and a half gallons).Water is not dispensed Water in reservoir is • Call for service.but icemaker is working frozen.Refrigerator control setting • Set to a warmer setting.is too cold.No water or ice cube Supply line or shutoff valve is clogged. • Call a plumber.production Water filter clogged. • Replace filter cartridge or remove filter and install plug.Dispenser isLOCKED. • Press and hold theLOCK pad for 3 seconds.CUBED ice was selected but Last setting wasCRUSHED. • A few cubes were left in the crusher from the previousCRUSHED ice was dispensed setting. This is normal. 37