10Do not use these cleaning agents▯ Scouring or chemically aggressive cleaners▯ Acidic cleaners (e.g. vinegar, citric acid, etc)▯ Cleaners containing chlorine or with a high contentof alcohol▯ Oven cleaner▯ Hard and scratchy sponges, brushes or scouringpads▯ Thoroughly wash out new sponge cloths beforeusing them.After-sales serviceIn the event of repairs please contact our after-salessevice. We are committed fo find the best solution alsoin order to avoid an unnecessary call-out.Please quote the E number (product number) and theFD number (production number) of your appliance whencontacting the after-sales service. The rating platebearing these numbers can be found on the bottom ofthe appliance. For future reference you can note thedata of your appliance and the telephone number of ourafter-sales service below.Please note that calling out an after-sales servicetechnician is not free of charge, even within the warrantyperiod, should the problem result from an operatingerror.Please find the contact data of all countries in theenclosed customer service list.To book an engineer visit and product adviceTrust the expertise of the manufacturer, and restassured that the repair will be carried out by trainedservice technicians using original spare parts for yourdomestic appliance.Lava stone Replace the lava stones when they areblack. In this case, the lava stones havebecome saturated with grease. The fatmight smoke during grilling or even flareup.You can order suitable lave stones fromyour specialist dealer (order numberLV 030 000).Grease collectinginsertClean in the dishwasher.Control panel Clean with a soft, moist cloth and somesoapy water; do not use too much water.Dry with a soft cloth.Immediately remove residues of foodcontaining acid from the control panel(e. g. vinegar, ketchup, mustard, mari-nade).You can order a suitable care product forthe control panel (order number00311135) from your specialist retailer oronline. Apply the care product evenlywith a soft cloth on the control panel aftercleaning.Control knobs Clean with a soft, moist cloth and somesoapy water; do not use too much water.Cast roasterAM 060 000(special acces-sory, not in thescope of delivery)Sprinkle coarse salt onto the roaster. Mixthe salt with the grease until it hasbecome saturated with the grease.Remove the salt and wipe with a drycloth. Lightly coat the cast roaster with oilbefore storage.Do not clean in a dishwasher!Part/surface Recommended cleaning methodE-Nr. FD-Nr.After-sales service OGB 0344 892 8988Calls charged at local or mobile rate.IE 01450 26550.03 € per minute at peak.Off peak 0.0088 € per minute.AU 1300 368 339NZ 09 477 0492