Gaggia Velasca Black Troubleshooting Manual

BREW GROUPI cannot remove the brew group from my espresso machineSet the machine in a neutral position1. Close the service door, place back the coffee ground container and drip tray.2. Press the ON/OFF button to switch the machine OFF. Wait until the machine is completely switched OFF and you hear nomore sounds (this can take up to 15-20 seconds).3. Press the ON/OFF button to switch the machine ON. Wait until the machine is completely switched ON and you hear nomore sounds.Do not take any actions as opening the service door/removing drip tray or coffee ground container before the machine isready for use.4. Remove the drip tray and coffee ground container.5. Open the service door and try again to remove the brew group. Push the handle to the side and pull the brew group towardsyou.Machine is still in descaling modeDuring descaling the brew group can never be removed. First finish the descaling process and then try again to remove the brewgroup.Tips for easier removingTurn the machine about 45 degrees so that you face the brew group when you open the service door.