Select Menu > Settings > System > About.Getting More Information• Go to www.garmin.com/intosports.• Go to www.garmin.com/learningcenter.• Go to http://buy.garmin.com, or contact your Garmin dealerfor information about optional accessories and replacementparts.Resetting the DeviceIf the device stops responding, you may need to reset it.NOTE: Resetting the device may erase your data or settings.1 Hold for 15 seconds.The device turns off.2 Hold for one second to turn on the device.TroubleshootingSupport and UpdatesGarmin Express (www.garmin.com/express) provides easyaccess to these services for Garmin devices.• Product registration• Product manuals• Software updates• Data uploads to Garmin ConnectGetting More Information• Go to www.garmin.com/intosports.• Go to www.garmin.com/learningcenter.• Go to http://buy.garmin.com, or contact your Garmin dealerfor information about optional accessories and replacementparts.Acquiring Satellite SignalsThe device may need a clear view of the sky to acquire satellitesignals. The time and date are set automatically based on theGPS position.1 Go outdoors to an open area.The front of the device should be oriented toward the sky.2 Wait while the device locates satellites.It may take 30–60 seconds to locate satellite signals.Improving GPS Satellite Reception• Frequently sync the device to your Garmin Connect account:◦ Connect your device to a computer using the USB cableand the Garmin Express application.◦ Sync your device to the Garmin Connect Mobile app usingyour Bluetooth enabled smartphone.While connected to your Garmin Connect account, the devicedownloads several days of satellite data, allowing it to quicklylocate satellite signals.• Take your device outside to an open area away from tallbuildings and trees.• Remain stationary for a few minutes.Resetting the DeviceIf the device stops responding, you may need to reset it.NOTE: Resetting the device may erase your data or settings.1 Hold for 15 seconds.The device turns off.2 Hold for one second to turn on the device.Clearing User DataYou can restore all of the device settings to the factory defaultvalues.NOTE: This deletes all user-entered information, but it does notdelete your history.1 Hold , and select Yes to turn off the device.2 While holding , hold to turn on the device.3 Select Yes.Restoring All Default SettingsNOTE: This deletes all user-entered information and activityhistory.You can reset all settings back to the factory default values.Select Menu > Settings > System > Restore Defaults >Yes.Viewing Device InformationYou can view the unit ID, software version, regulatoryinformation, and license agreement.Select Menu > Settings > System > About.Updating the SoftwareBefore you can update your device software, you must have aGarmin Connect account, and you must download the GarminExpress application.1 Connect the device to your computer using the USB cable.When new software is available, Garmin Express sends it toyour device.2 Follow the on-screen instructions.3 Do not disconnect your device from the computer during theupdate process.Maximizing Battery Life• Shorten the backlight timeout (Backlight Settings, page 9).• Shorten the timeout to watch mode (Power Save TimeoutSettings, page 9).• Turn off activity tracking (Activity Tracking, page 2).• Select the Smart recording interval (Data Recording Settings,page 9).• Turn off GLONASS (Changing the GPS Setting, page 9).• Turn off the Bluetooth wireless feature (Turning Off BluetoothTechnology, page 6).• Turn off wrist-based heart rate monitoring (Turning Off theWrist Heart Rate Monitor, page 5).My daily step count does not appearThe daily step count is reset every night at midnight.If dashes appear instead of your step count, allow the deviceto acquire satellite signals and set the time automatically.Tips for Erratic Heart Rate DataIf the heart rate data is erratic or does not appear, you can trythese tips.• Reapply water to the electrodes and contact patches (ifapplicable).• Tighten the strap on your chest.• Warm up for 5 to 10 minutes.• Follow the care instructions (Caring for the Heart RateMonitor, page 10).• Wear a cotton shirt or thoroughly wet both sides of the strap.Troubleshooting 11