BMW Owner’s manual for nüvi 360 3aPPendixTroubleshootingProblem/Question Solution/AnswerMy nüvi never gets satellitesignals.Take your nüvi outside, away from tall buildings andtrees. Stop your vehicle.My battery gauge does notseem accurate.Allow the nüvi to fully discharge and then fully charge it(without interrupting the charge cycle).The touch screen is notresponding to my taps properly.Calibrate the screen. Touch > Display. Touchthe Recalibrate button, and follow the on-screeninstructions.My phone will not connect tothe nüvi.Check your Bluetooth settings. Touch > Bluetooth> Enabled. Make sure your phone is turned on andis less than 10 meters (about 33 feet) away from yournüvi. See www.garmin.com/bluetooth for more help.How do I know my nüvi is inUSB Mass Storage Mode?When your nüvi is in USB Mass Storage Mode, apicture of a nüvi connected to a computer is shown.Also, you should see a new drive on your computerdesktop.My computer never senses thatthe nüvi is connected.1. Unplug the USB cable from your computer.2. Turn the nüvi off and then back on again.3. Plug the USB cable into your computer. The nüviautomatically goes into USB Mass Storage Mode.The nüvi cannot communicate with Windows 95,Windows 98, Windows NT, or Windows Me.