24 AppendixTroubleshootingProblem SolutionMy device is not acquiringsatellite signals• Select Settings > System > GPS Simulator > Off.• Make sure your device is out of parking garages and away from tall buildingsand trees.• Remain stationary for several minutes.The suction cup will notstay on my windshield.• Clean the suction cup and windshield with rubbing alcohol.• Dry with a clean, dry cloth.• Mount the suction cup (page 1).The device does notcharge in my vehicle.• Check the fuse in the vehicle power cable (page 22).• Verify the vehicle is turned on and is supplying power to the power outlet.• Your device can only charge between 32° and 113°F (between 0° and 45°C). Ifthe device is placed in direct sunlight or in a hot environment, it cannot charge.My battery does not staycharged for very long.To maximize the time between charges, turn down the backlight (page 18).My battery gauge does notseem accurate.Allow the unit to fully discharge, and fully charge it (without interrupting the chargecycle).How do I know my deviceis in USB mass storagemode?When your device is in USB mass storage mode, a picture of a device connectedto a computer is shown on the device screen. Also, you should see one or two newremovable disk drives listed in My Computer.