46SOLVING PROBLEMSIf any problems occur during operation, you will find solutions in the following table.Problem The Easy SolutionThe appliance does not operate whentrying to start it.• Check, whether the appliance is properly connected to the poweroutlet and check if the power outlet does work. Therefore connectanother appliance to the same power outlet.• Check, whether the power cord and the plug are defective.Contact an authorised service centre, if they are defective.• The appliance shuts off automatically to prevent overheating. Letthe appliance cool down for 20 minutes and try again.The appliance does not gene rate a fullvacuum.• Check, whether :- the bag is in proper position (see: ›Sealing the Plastic Bag‹) andwhether the end of the bag extends into the vacuum chamber.- the gaskets are clean and in perfect condition .- little pieces of food are inside the plastic bag on the section ofthe sealing band.- the bag is leaking. You can proof this by dipping the sealed baginto water. In case of leaking, air would escape when you putslight pressure on the bag. Seal the bag again or use a new one.The appliance does not seal theplastic bag properly• Check, whether :- the bag is in proper position (see: ›Sealing the Plastic Bag‹) andwhether the end of the bag extends into the vacuum chamber .- something sticks to the sealing band or gaskets.- little pieces of food are inside the plastic bag on the section ofthe sealing band.• In case of an overheated sealing band the bag would melt. Openthe appliance and let it cool down for a few minutes.• In the event of overheating the appliance will automatically shutdown (thermal cut out) to prevent damage. Let the appliance cooldown for 20 minutes and try again.The appliance does not generate a vacuuminside the container• Check, whether :- the vacuum hose is connected properly to the vacuum port andcontainer (see: ›How to Vacuum Seal a Container‹).- the lid of the container is closed properly and the black rubberseal on the lid of the container is properly attached to the lid.- the rubber seal of the vacuum chamber is porous and/or leaking.- the vacuum hose is defective.- the container is overfilled. Leave 3 cm of free space underneaththe lid!