47Troubleshootingwww.gateway.comAvoiding image burn-in■ Displaying the same stationary image over an extended period of time,such as a black bar, stock ticker, video game, or shopping channel logo,can leave a permanent ghost image (burn-in). Avoid burn-in by mixingyour viewing patterns. Do not show the same stationary image for morethan 15% of your total viewing time in any one week.Your warranty does NOT cover screen burn-in.TroubleshootingUse the following information to solve common problems.You cannot see a picture■ Make sure that the power cord is plugged into a grounded electrical outlet.■ Make sure that the main power switch and power button are turned on.■ Make sure that the selected input source is connected to a working inputsource.■ If your plasma TV or monitor is connected to your computer in RGB mode,press any key on your keyboard to “wake” your computer.You see a distorted picture or hear unusual sound■ You may be getting interference from electrical appliances, cars,motorcycles, or fluorescent lights. Try moving your plasma TV or monitorto another location.The color is abnormal■ Make sure that the input source cable is connected securely and correctlyto the back of your plasma TV or monitor.The picture has abnormal patterns■ Make sure that the input source cable is connected securely and correctlyto the back of your plasma TV or monitor.■ Make sure that the video input source is within the range of yourplasma TV or monitor. Compare the video input source’s specificationswith your plasma TV or monitor specifications.