39Troubleshootingwww.gateway.comAvoiding image burn-in■ Displaying the same stationary image over an extended period of time,such as a black bar, stock ticker, video game, or shopping channel logo,can leave a permanent ghost image (burn-in). Avoid burn-in by mixingyour viewing patterns. Do not show the same stationary image for morethan 15% of your total TV viewing in any one week.■ Use the Image Move option in the on-screen display (OSD) menus toreduce the chance of image burn-in. For more information,see “Advanced”on page 33 and “Advanced” on page 36.Your warranty does NOT cover screen burn-in.TroubleshootingUse the following information to solve common problems.You cannot see a picture■ Make sure that the power cord is plugged into a grounded electrical outlet.■ Make sure that the main power switch and power button are turned on.■ Make sure that the selected input source is connected to a working inputsource.■ Press the Input button on the front of your plasma TV until you select thecorrect input source.■ If your plasma TV is connected to your computer in RGB mode, press anykey on your keyboard to “wake” your computer.You see a distorted picture or hear unusual sound■ You may be getting interference from electrical appliances, cars,motorcycles, or fluorescent lights. Try moving your plasma TV to anotherlocation.The color is abnormal■ Make sure that the input source cable is connected securely and correctlyto the back of your plasma TV.