TroubleshootingResetting your device to Factory DefaultsIf you need to reset your device to the factory default settings for any reasonplease follow the process below:WARNING!!!Please be aware any information currently on the devicewill be permanently erased by following this procedure.1. Go to applications screen and touch the settings button.2. Touch the Backup & reset option.3. Select Factory data reset.4. Leave the erase phone storage option un-ticked & touch “Resetphone”.5. Touch “erase everything”.6. The unit will now reset itself back to factory defaults and any previousinformation/data will have been permanently erased.Getting further help and supportPlease see our support site below for further help and support with yourdevice including how to install software updates if available and much more:http://www.geminidevices.com/support.htmlSmartphone User Guide v1.0 Page 23