88 If you are sure the operation has stop, reset the computer. (See“Resetting the Computer” later in this chapter.)Sound ProblemsNo sound is produced. Make sure that the volume control is not set too low. Increase thevolume. Make sure that the sound is not muted. Make sure that the computer is not in Sleep mode. If using an external speaker, make sure that the speaker is properlyconnected.Distorted sound is produced. Make sure that the volume control is not set too high or too low. In mostcases, a high setting can cause the audio electronics to distort the sound.Startup ProblemsWhen you turn on the computer, it does not seem to respond. Make sure that either the AC adapter is connected or the battery haspower. For models with the “HDD preheat” feature: When turning on thecomputer in an extremely low temperature environment, the computerwill heat up the hard disk before starting up. The AC Power indicator( ) lights red to indicate the heater is on. Wait till the heating isfinished. However, if external AC power is not available and theremaining battery power is too low for the heating to complete, thecomputer may not start up. In case the computer fails to start up, turnoff the computer and leave it in room temperature for about an hourbefore trying to turn it on again.When you turn on the computer, it stops after POST. Reset your computer.