H3C S3600 Series Installation Manual

Also see for H3C S3600 Series: Datasheet Command manual Operation manual Operation manual Command manual

Contents

H3C S3600 Series Installation Manual Manual pdf 92 page image

Installation ManualH3C S3600 Series Ethernet Switches Chapter 6 Maintenance and Troubleshooting6-1Chapter 6 Maintenance and Troubleshooting6.1 Dealing with Loading FailuresIf software loading fails, the system operates with the original version.To address the failure cause, take these steps:1) Check that the physical ports are correctly and securely connected. If they are not,reconnect them correctly and restart loading.2) Check information about the loading procedures for input errors on theHyperTerminal.z If XModem is used, check that you have reset the baud rate of the HyperTerminalto 9600 bps after loading the software with another baud rate.z If TFTP is used, check that you have correctly specified the TFTP parameters:server and switch IP addresses; name of the software to be loaded; and path forthe TFTP server to operate on program files.z If FTP is used, check that you have correctly specified the FTP parameters: serverand switch IP addresses; name of the software to be loaded; and username andpassword.3) Contact your sales agent for help if you cannot address the problem after takingthe preceding two steps.6.2 Dealing with Password Loss6.2.1 Dealing with User Password LossIf you lost your user password, enter the Boot Menu first:BOOT MENU1. Download application file to flash2. Select application file to boot3. Display all files in flash4. Delete file from flash5. Modify bootrom password6. Enter bootrom upgrade menu7. Skip current configuration file8. Set bootrom password recovery9. Set switch startup mode0. RebootEnter your choice(0-9):