H3C S5120-EI Series Configuration Manual

Also see for S5120-EI Series: Installation manual Configuration guide Configuration guide Operation manual Configuration guide

Contents

H3C S5120-EI Series Configuration Manual Manual pdf 25 page image

25Access software downloadsSoftware Updates are the bug fix / maintenance releases for the version of software initiallypurchased with the product. In order to access these Software Updates you must first register your producton the web site at http://www.h3cnetworks.com, go to Support, Product Registration.First time users will need to apply for a user name and password. A link to software downloads can befound at http://www.h3cnetworks.com, under Support, Drivers and downloads.Software Upgrades are the software releases that follow the software version included with youroriginal product. In order to access upgrades and related documentation you must first purchase a servicecontract from 3Com or your reseller.Telephone technical support and repairTo enable telephone support and other service benefits, you must first register your product athttp://www.h3cnetworks.com/Warranty and other service benefits start from the date of purchase, so it is important to register yourproduct quickly to ensure you get full use of the warranty and other service benefits available to you.When you contact 3Com for assistance, please have the following information ready:• Product model name, part number, and serial number• Proof of purchase, if you have not pre-registered your product• A list of system hardware and software, including revision level• Diagnostic error messages• Details about recent configuration changes, if applicableTo send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA).Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, willbe returned to the sender unopened, at the sender’s expense. If your product is registered and underwarranty, you can obtain an RMA number online at http://www.h3cnetworks.com undersupport, Repair & Replacement Request. First time users will need to apply for a user name andpassword.Contact us3Com offers telephone, e-mail and internet access to technical support and repair services. To accessthese services for your region, use the appropriate telephone number, URL or e-mail address.Find a current directory of contact information posted on the web site athttp://www.h3cnetworks.com under Support, Technical Support Contact.