Poor color / tint,good soundBefore calling service personnel, please check the following chart for aSymptom Check these thingsTV is notturned onSpots appearon the screenLines appearon the screenGood picture ,no soundRemote controldoes not workBe sure the power cord is plugged in.The MUTE function may be used.Adjust the volume of the TV set.The contrast, color and tint may be incorrectly adjusted.If you change the direction of the TV while the TV is on, the picturemay suffer from color shading. If so, turn off the TV and allow about30 minutes to cool, then turn on the TV again.The broadcast signal may be jammed by other electrical sources suchas cars, motorcycles, electric trains, high tension lines, neon signs, hairdryers.The broadcast signal may be jammed by other TV receivers, personalcomputers, and TV games, as well as interference from radio stations.Interference may be due to broadcast waves reflected from mountainsor buildings.Check if the direction of the antenna is changed.The antenna may be disconnected or falling out.Check if the direction of the antenna is changed.The batteries in the remote control may be exhausted.The batteries may be improperly installed.Check if there are obstacles between the remote control and theremote (infrared ray) receiver.Check if there is strong light interference around the remote (infrared)receiver.Check if the main power is ON.Double imagesor ghostsSnowy picture orblack screenThe following conditions are not troublesClacking noise insidethe receiverIt may result from the expansion of the shell caused by a temperaturechange. This will not affect the picture and sound quality.Uneven colour in acertain portion of thescreenIf the picture is too bright, this may occur according to the nature ofthe pictures. Reduce the contrast, it may resume to normal.TroubleshootingCAUTIONIn case of problems, have your TV serviced by qualified personnel.Neverattempt to service the set yourself since opening the cabinet may exposeyou to dangerous voltage or other hazards.possible cause to the trouble you are experiencing.