13TroubleshootingPROBLEM PROBABLE CAUSE/SOLUTIONMachine will not workwhen switched ON.• The locking latches may not be correctly engaged. Check to see if the locking latches are properlypositioned in the two grooves on either side of the juice cover. Refer to page 5, Steps 3 and 4.• This machine is equipped with motor overload protection. If the motor stops during operation dueto overheating, unplug and allow it to cool down for 15 minutes. Plug machine back in to resumenormal operation.Motor appears to stallwhen juicing.• The juicing action may be too vigorous. Try slower juicing action by pushing the food pusher down moreslowly. Refer to page 6, Step 3.• Wet pulp can build up under the juicer cover or pulp container. Turn unit OFF (O) and unplug. Empty thepulp bin; then clean juice cover and strainer basket.Excess pulp building upin the micro-meshstrainer basket.• Turn OFF (O) and unplug. Remove strainer basket and clean mesh walls with a fine brush. This will removeexcess fiber buildup which could be inhibiting the juice flow. Refer to pages 7 and 8.Pulp is too wet andinsufficient juice isproduced.• Try a slower juicing action.• Turn OFF (O) and unplug. Remove strainer basket and clean mesh walls with a fine brush. This will removeexcess fiber buildup which could be inhibiting the juice flow. Refer to pages 7 and 8.Juice sprays out of spout. • Try slower juicing action by pushing the food pusher down more slowly. Refer to page 6, Step 3.Juice drips out of spoutimmediately after juicing.• With motor ON, raise and lower food pusher in feed chute several times. The action forces remaining pulpand juice out of strainer bowl.Machine vibratesexcessively.• Buildup of pulp in mesh of strainer basket. Turn unit OFF (O) and unplug. Clean strainer basket. Refer topage 8. If machine vibration continues after cleaning, this could be a sign of a damaged strainer basket.Call our toll-free customer service number to order a new strainer basket.840250600 ENv10.indd 13 9/12/14 8:38 AM