Hapton Bay MARLOWE Use And Care Manual
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14TroubleshootingProblem SolutionThe fan will not start. □ Check the main and branch circuit fuses or breakers.□ Check the line wire connections to the fan and switch wire connections in the switch housing.□ Check the battery in the remote control.□ Ensure you are in the normal range of 10-20 feet.□ Turn the power off and ensure that the dip switch settings are the same on the remote control and receiver.The fan is noisy. □ Ensure all motor housing screws are snug.□ Ensure the screws that attach the fan blade bracket to the motor hub are tight.□ Ensure the wire nut connections are not rattling against each other or the interior wall of the switch housing.□ Allow a 24-hour “breaking in” period. Most noises associated with a new fan disappear during this time.□ If you are using the ceiling fan light kit, ensure the screws securing the glassware are tight. Check that the lightbulbs are also secure.□ Ensure the canopy is a short distance from the ceiling. It should not touch the ceiling.□ Ensure your outlet box is secure and rubber isolator pads were used between the mounting plate and outlet box.The fan wobbles. □ Check that all blade and blade arm screws are secure.□ Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting a point on theceiling above the tip of one of the blades. Measure from a point on the center of each blade to the point on theceiling. Measure this distance. Rotate the fan until the next blade is positioned for measurement. Repeat for eachblade. Any measurement deviation should be within 1/8 in. Run the fan for ten minutes. If the fan continues towobble please contact Customer Service and a balacing kit will be sent to you at no charge.□ Because of the fan’s natural movement, some connections may become loose. Check the support connections, brackets, and bladeattachments twice a year. Make sure they are secure. It is not necessary to remove the fan from the ceiling.□ Clean your fan periodically to help maintain its new appearance over the years. Do not use water when cleaning, as this could damagethe motor, or the wood, or possibly cause an electrical shock. Use only a soft brush or lint-free cloth to avoid scratching the finish. Theplating is sealed with a lacquer to minimize discoloration or tarnishing.□ You can apply a light coat of furniture polish to the wood for additional protection and enhanced beauty. Cover small scratches with alight application of shoe polish.□ You do not need to oil your fan. The motor has permanently-lubricated sealed ball bearings.WARNING: Make sure the power is off before cleaningyour fan.Care and Cleaning |
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