44TROUBLESHOOTING GUIDESYMPTOM CAUSE SOLUTIONUnit does not function when Main • No AC Power • Make certain AC power cord is plugged intoPower Switch is pushed a live outlet• Check to see whether outlet is switch-controlledDisplay lights, but no sound • Intermittent input connections • Make certain that all input and speaker connectionsor picture are secure• Mute is on • Press Mute Button• Volume control is down • Turn up volume controlNo sound from any speaker; • Amplifier is in protection mode • Check speaker wire connections for shorts at receiver andlight around power switch is red due to possible short speaker ends• Amplifier is in protection mode • Contact your local Harman Kardon service centerdue to internal problemsNo sound from surround or • Incorrect surround mode • Select a mode other than Stereocenter speakers • Input is monaural • There is no surround information from mono sources• Incorrect configuration • Check speaker mode configuration• Stereo or Mono program material • The surround decoder may not create center- or rear-channelinformation from nonencoded programsUnit does not respond to • Weak batteries in remote • Change remote batteriesremote commands • Wrong device selected • Press the AVR selector• Remote sensor is obscured • Make certain front panel sensor is visible to remoteor connect an optional remote sensorIntermittent buzzing in tuner • Local interference • Move unit or antenna away from computers, fluorescentlights, motors or other electrical appliancesLetters flash in the channel indicator • Digital audio feed paused • Resume play for DVDdisplay and digital audio stops • Check that Digital Input is selectedIn addition to the items shown above, additional information on troubleshooting possible problems with your AVR 144, or installation-related issues, maybe found in the list of "Frequently Asked Questions" which is located in the Product Support section of our Web site at www.harmankardon.com.