60SYMPTOM CAUSE SOLUTIONUnit does not function when Main • No AC Power • Make certain AC power cord is plugged intoPower Switch is pushed a live outlet• Check to see whether outlet is switch-controlledDisplay lights, but no sound • Intermittent input connections • Make certain that all input and speaker connectionsor picture are secure• Mute is on • Press Mute Button• Volume control is down • Turn up volume controlNo sound from any speaker; • Amplifier is in protection mode • Check speaker wire connections for shorts at receiver andlight around power switch is red due to possible short speaker ends• Amplifier is in protection mode • Contact your local Harman Kardon service centerdue to internal problemsNo sound from surround or • Incorrect surround mode • Select a mode other than Stereocenter speakers • Input is monaural • There is no surround information from mono sources• Incorrect configuration • Check speaker mode configuration• Stereo or Mono program material • The surround decoder may not create center- or rear-channelinformation from nonencoded programsUnit does not respond to • Weak batteries in remote • Change remote batteriesremote commands • Wrong device selected • Press the AVR selector• Remote sensor is obscured • Make certain front-panel sensor is in line of sight of remoteor connect an optional remote sensorIntermittent buzzing in tuner • Local interference • Move unit or antenna away from computers, fluorescentlights, motors or other electrical appliancesLetters flash in the channel indicator • Digital audio feed paused • Resume play for DVDdisplay and digital audio stops • Check that the correct digital input is selectedSurround Back Speaker settings • Multiroom system has been turned on, • Use the OSD menu system to access the Multiroom Setupcannot be accessed, and test tone and the surround back channels menu and turn off the multiroom system.does not play through Surround were reassigned to multiroom operationBack SpeakersThe XM Preview Channel (001) • XM antenna is not plugged in • Make sure you are using a home audio XM antenna moduleis silent designed for use with XM Ready home audio equipment,and that the module is plugged into the XM Radio Jackon the rear panel of the receiver.• XM antenna is not located in such • The XM Antenna module needs to be placed with ana way as to enable reception unobstructed view of the southern sky, or within range of anXM terrestrial repeater. If necessary, purchase an extensioncable from your XM Radio dealer.Unable to activate Program mode • Input Selector not held for at least • The selector will light as you initially press it, and go dark as youon remote 3 seconds hold it down. Wait at least 3 seconds for the selector to lightup again, and the Program LED will flash.Unable to assign a device to • Invalid device assignment attempted • Only the DVD, VCR (includes DVR), cable or satellite (CBL/SATHDMI 1 or 2 selectors selector) devices may be assigned to the HDMI 1 or 2 selectors.Remote behaves erratically • Buttons are pressed too hard • Always press remote control buttons as gently as possible.Additional information on troubleshooting possible problems with your AVR 247, or installation-related issues, may be found in the list of “FrequentlyAsked Questions”, which is located in the Product Support section of our Web site at www.harmankardon.com.TROUBLESHOOTING GUIDE