Harman Kardon AVR 3600 Service Manual

Also see for AVR 2600: Worksheet Owner's manual Reference manual

Harman Kardon AVR 3600 Service Manual Manual pdf 27 page image

48TROUBLESHOOTING GUIDESymptom Cause SolutionUnit does not function when MainPower Switch is turned on• No AC Power • Make certain AC power cord is plugged into a live outlet• Check whether outlet is switch-controlledDisplay lights, but no sound orpicture• Intermittent input connections• Mute is on• Volume control is down• Secure all input and speaker connections• Press Mute Button• Turn up volume controlNo sound from any speaker;PROTECT message appears onfront panel• Amplifier is in protection modedue to possible short• Amplifier is in protection modedue to internal problems• Check speaker wires for shorts at receiver and speaker ends• Contact your local Harman Kardon service centerNo sound from surround orcenter speakers• Incorrect surround mode• Input is monaural• Incorrect configuration• Stereo or Mono program material• Select a mode other than Stereo center speakers• There is no surround information from mono sources• Check speaker configuration• The surround decoder may not create center- or rear-channelinformation from nonencoded programsUnit does not respond to remotecommands• Weak batteries in remote• Wrong device selected• Remote sensor is obscured• Change remote batteries• Press the Setup Button• Make certain front-panel sensor is in line of sight of remoteor connect an optional remote sensorIntermittent buzzing in tuner • Local interference • Move unit or antenna away from computers, fluorescent lights,motors or other electrical appliancesSurround Back Speaker settingscannot be accessed, and test tonedoes not play through SurroundBack Speakers• Multizone system has been turnedon, and the surround back channelswere reassigned to multizoneoperation• Use the menu system to access the Zone 2 menu and reassignthe surround back channels to the main roomThe SIRIUS Preview Channel (001)is silent• SIRIUS tuner is not plugged in• SIRIUS tuner is not located in sucha way as to enable reception• SIRIUS signal requires a refresh• Use a SIRIUS tuner module designed for use with SIRIUS Ready homeaudio equipment, and plug the module into the SIRIUS Radio Jack• The SIRIUS tuner module needs an unobstructed view of the southernsky, or to be within range of a SIRIUS terrestrial repeater; if necessary,purchase an extension cable from your SIRIUS Radio dealer• Visit www.siriusradio.comUnable to activate Program modeon remote• Source Selector not held for atleast 3 seconds• The selector will light as you initially press it, and go dark as you hold itdown. Continue to hold it and wait 3 seconds for the selector to lightagainRemote buttons light, but AVRdoes not respond• Remote is in Zone 2 mode • Slide the Zone Switch at the bottom of the remote to the Zone1 positionAdditional information on troubleshooting possible problems with your AVR 3600, or installation-related issues, may be found in the list of“Frequently Asked Questions”, which is located in the Product Support section at www.harmankardon.com.TROUBLESHOOTING GUIDEResetting the Remote• To reset the remote to its factory defaults, simultaneously press and hold the TV Source Selector and the “0”Alphanumeric Key. When the TV Button relights, enter the code “333”. When the TV Button goes out, and all ofthe Source Selectors flash, the remote control will be reset.PROCESSOR RESET• To reset the AVR 3600, place it in Standby mode (press the front panel Standby/On Switch so that the PowerIndicator turns amber).• Then press and hold the front-panel OK Button for at least 5 seconds until the RESET message appears.AVR3600 harman/kardon27