harman/kardon TECH TIPSTroubleshooting tips and solutions to common service problemsFor models: AVR7000 TIP# HKTT2000-01Complaint:The Remote Control has stopped working for the AVR7000.First Check:1. Make sure the batteries in the remote are installed correctly. (Plus and minus to correct terminals)2. Make sure the area between the remote control and receiver is not blocked by some object, and thedistance is no more than 15 feet at an angle no greater than 30 degrees from the front of the receiver.3. Make sure strong lighting is not directed towards the IR sensor of the receiver.4. Press each button on the remote and verify proper operation.If these steps are taken and remote control still does not function properly −Probable Cause:Factory-supplied batteries.Solution:1. Remove the batteries from the remote. Leave batteries out of the remote for a minimum of three minutes.This ensures the internal capacitors discharge, allowing the CPU in the remote to re-boot.2. Reinstall new alkaline batteries (major brand recommended).3. Press the AVR button and the Mute button at the same time until the red light illuminates under AVR.4. Enter the numbers 0-0-1 on the numerical keypad.5. Press the AVR button again.Test the remote control. It should be functioning properly once this is completed.AVR7000 harman/kardon26