IBM Europe, Middle East, and AfricaHardware Announcement ZG09-0254IBM is a registered trademark of International Business Machines Corporation 27IBM hourly service rate classificationTwoField-installable featuresYesModel conversionsNoMachine installationCustomer setup. Customers are responsible for installation according to theinstructions IBM provides with the machine.Licensed machine codeIBM Machine Code is licensed for use by a customer on the IBM machine forwhich it was provided by IBM under the terms and conditions of the IBM LicenseAgreement for Machine Code, to enable the machine to function in accordance withits specifications, and only for the capacity authorized by IBM and acquired by thecustomer. You can obtain the agreement by contacting your IBM representative orvisitinghttp://www-1.ibm.com/servers/support/machine_warranties/ machine_code.htmlIBM may release changes to the Machine Code. IBM plans to make the MachineCode changes available for download from the IBM System x technical support Websitehttp://www-304.ibm.com/systems/supportIf the machine does not function as warranted and your problem can be resolvedthrough your application of downloadable Machine Code, you are responsible fordownloading and installing these designated Machine Code changes as IBM specifies.If you would prefer, you may request IBM to install downloadable Machine Codechanges; however, you may be charged for that service.PricesFor all local charges, contact your IBM representative.ServicePac for Warranty and Maintenance OptionsThe announced products are also eligible for ServicePac® for Warranty upgrades.These ServicePacs provide a higher level of service than that provided under thebasic IBM machine warranty.IBM Business Partners and Distribution ChannelsServicePacs can be purchased from IBM Business Partners and are specific to themachines/products listed.System x3400 ServicePac OrderingServicepac Offering Number Part Number78363yr On-site Repair PC1126 e-ServicePac - 68Y53229hr x 5 days NBD Resp Target