v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 3, “Parts listing, Type 7978 and 1913 server,” on page 89 to determine which components arecustomer replaceable units (CRU) and which components are field replaceable units (FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Error code Description Action166-060-000 System Management: Failed. (Unable tocommunicate with RSA. It may be busy.Run the test again.)1. Flash the latest levels of the firmware (BIOS,service processor, diagnostics).2. Rerun the diagnostic test.3. Correct other error conditions (including failedsystem management tests and items logged inRemote Supervisor Adapter II SlimLinesystem-error log and BMC log) and retry.4. Disconnect all server and option power cordsfrom the server, wait 30 seconds, reconnect, andretry.5. Reseat the remote Supervisor Adapter IISlimLine.6. Replace the remote Supervisor Adapter IISlimLine.166-070-000 System Management: Failed. (Unable tocommunicate with RSA. It may be busy.Run the test again.)1. Flash the latest levels of the firmware (BIOS,service processor, diagnostics).2. Rerun the diagnostic test.3. Correct other error conditions (including failedsystem management tests and items logged inRemote Supervisor Adapter II SlimLinesystem-error log and BMC log) and retry.4. Disconnect all server and option power cordsfrom the server, wait 30 seconds, reconnect, andretry.5. Reseat the remote Supervisor Adapter IISlimLine.6. Replace the remote Supervisor Adapter IISlimLine.166-198-000 System Management: Aborted. (Unable tocommunicate with RSA. It may be busy.Run the test again.)1. Run the diagnostic test again.2. Correct other error conditions and retry. Theseinclude other failed system management testsand items logged in the system-error log of theoptional Remote Supervisor Adapter II SlimLine.3. Disconnect all server and option power cordsfrom the server, wait 30 seconds, reconnect, andretry.4. Remote Supervisor Adapter II SlimLine, ifinstalled.5. (Trained service technician only) Replace thesystem board.68 IBM System x3550 Type 7978 and 1913: Problem Determination and Service Guide