IBM T541A User Manual

IBM T541A User Manual Manual pdf 25 page image

23Further HelpProduct warranty and support informationThe following information describes the technical support that is available for your product,during the warranty period or throughout the life of the product. Refer to your IBM Statement ofLimited Warranty for a full explanation of IBM warranty terms.Warranty information on the World Wide WebThe IBM Machine Warranties Web site at http://www.ibm.com/servers/support/machine_warranties/ contains a worldwide overview of the IBM Limited Warranty for IBMMachines, a glossary of terms used in the Statement of Limited Warranty, Frequently AskedQuestions (FAQ), and links to Product Support Web pages. The IBM Statement of LimitedWarranty is available from this Web site in 29 languages in Portable Document Format (PDF).Online technical supportOnline technical support is available during the life of your product. Online assistance can beobtained through the Personal Computing Support Web site and the IBM Automated FaxSystem.During the warranty period, assistance for replacement or exchange of defective componentsis available. In addition, if your IBM option is installed in an IBM computer, you might be entitledto service at your location. Your technical support representative can help you determine thebest alternative.Telephone technical supportInstallation and configuration support through the IBM HelpCenter« will be withdrawn or madeavailable for a fee, at IBM’s discretion, 90 days after the option has been withdrawn frommarketing. Additional support offerings, including step-by-step installation assistance, areavailable for a nominal fee.To assist the technical support representative, have available as much of the followinginformation as possible:· Option name· Option number· Proof of purchase· Computer manufacturer, model, serial number (if IBM), and manual· Exact wording of the error message (if any)Online technical supportIBM Personal Computing Support Web site http://www.ibm.com/pc/supportIBM Automated Fax System 1-800-426-3395 (U.S. and Canada)