IBM Asia Pacific Hardware Announcement AG11-0009 IBM is a registered trademark of International Business Machines Corporation 26• USB/Lightpath cable bracket asmOn-site ServiceThis provides On-site Repair, 9 hours per day, Monday through Friday excludingholidays, NBD response. IBM or your reseller will repair the failing machine at yourlocation and verify its operation. You must provide a suitable working area to allowdisassembly and reassembly of the IBM machine. The area must be clean, well lit,and suitable for the purpose. On-site Service is not available in all countries, andsome countries have kilometer or mileage limitations from an IBM service center. Inthose locations where On-site Service is not available, the normal in-country servicedelivery is used.International Warranty ServiceInternational Warranty Service (IWS) is available in selected countries or regions.The warranty service type and the service level provided in the servicing countrymay be different from that provided in the country in which the machine waspurchased.Under IWS, warranty service will be provided with the prevailing warranty servicetype and service level available for the IWS-eligible machine type in the servicingcountry, and the warranty period observed will be that of the country in which themachine was purchased.To determine the eligibility of your machine and to view a list of countries whereservice is available, visithttp://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/warrantyform?brandind=5000008For more information on IWS, refer to Services Announcement AA01-3100, datedSeptember 28, 2001.LicensingPrograms included with this product are licensed under the terms and conditions ofthe License Agreements that are shipped with the system.IBM hourly service rate classificationOneField-installable featuresYesModel conversionsNoMachine installationCustomer setup. Customers are responsible for installation according to theinstructions IBM provides with the machine.Graduated program license charges applyNoLicensed Machine CodeIBM Machine Code is licensed for use by a customer on the IBM machine forwhich it was provided by IBM under the terms and conditions of the IBM LicenseAgreement for Machine Code, to enable the machine to function in accordance with