10Error code Causes Effect SolutionsE 2 - In remote operation (PC), no communicationbetween RV 10 and HB digital- IR connection to RV 10 disconnectedHeating off - Switch off the device- Clean the IR interface or remove the objects fromaround the IR interface- Switch on the deviceE 3 - Temperature inside the device is too high Heating off - Switch off the device- Let the device cool down- Switch on the deviceE 9 - Fault in storing the safety circuit set tempera-tures- Memory chip (EPROM) defectiveHeating off - Switch off the device- Let the device cool down- Switch on the deviceE 21 - Safety relay does not open Heating off - Switch off the device and switch on againE 23 - Adjustable safety circuit defective Heating off - Switch off the device- Let the device cool down- Switch on the deviceE 24 - Set safety temperature exceeded Heating off - Switch off the device- Let the device cool down- Switch on the device- Check the safety temperature settingE 25 - The heater control circuit switch (TRIAC) is faul-ty. The heater or the supply line is disconnec-ted.Heating off - Switch off the device and switch on againE 26 - Dry running Heating off - Switch off the device- Let the device cool down- Fill up the tempering medium- Switch on the deviceE 27 - Error in calibration Heating off - Switch off the device and switch on againE 28 - Breakage of the controller sensor Heating off - Switch off the device and switch on againE 29 - Short-circuit in the safety sensor Heating off - Switch off the device and switch on againE 30 - Short-circuit in the controller sensor Heating off - Switch off the device and switch on againE 31 - Breakage of the safety sensor Heating off - Switch off the device and switch on againE 32 - Temperature deviation is too big Heating off - Switch off the device and switch on againIf the actions described fails to resolve the fault or another error code is displayed then take one of the following steps:- Contact the service department,- Send the device for repair, including a short description of the fault.Error codesThe fault is shown by an error code on the display as following if the error occurs.Proceed as follows in such cases:- Switch the device off with mains switch,- Carry out corrective measures,- Restart the device.WarrantyIn accordance with IKA warranty conditions, the warranty periodis 24 months. For claims under the warranty please contact yourlocal dealer. You may also send the machine directly to our factory,enclosing the delivery invoice and giving reasons for the claim.You will be liable for freight costs.The warranty does not cover worn out parts, nor does it applyto faults resulting from improper use, insufficient care ormaintenance not carried out in accordance with the instructionsin this operating manual.