IKEA UPPSPEL 794.301.58 Quick Start Manual

5Troubleshooting guideNOTE!Always disconnect the cable from the wall socket before maintenance!Symptom Check TryThe desk does not move. Is the main power supply connected to the legs? Try to connect a lamp or similar to the main power supply tocheck that the supply voltage is OK.Are all plugs mounted correctly between the legs and powersupply?See assembly instructions. Check all connections.Is there visible damage to the cables, controls or the legs? Damaged parts must be exchanged - Contact IKEA CustomerService.The desk stops and can onlythen move in the oppositedirection.Is the desk in its fully raised or lowered position? When the desk has reached its upper position it can only movedownwards.Is there a lot of weight on the desk compared to when thedesk functioned normally?Remove some of the load and try again.The desk will only movedownwards even though thedesk is not overloaded.Perform Basic settings.The desk does not move upto its fully raised position.It always stops at the sameposition.The system has a new end stop position upwards. Perform Basicsettings to remove this stop.The desk only moves a little bitupwards and stops.Have the correct screws been used when mounting theframe to the legs?Check if any screw used has the correct length (assemblyinstruction). If the screw is too long it can damage the leg.Are all connections correct? Check all connections.Does the desk have too much weight on it? Reduce the weight load and try again. A Basic setting might beneeded before the desk will move upwards.The USB doesn’t work. Contact your nearest IKEA store or customer service.Basic Setting:Push the arrow down button until the legs have reached the lowest position andkeep pressure on the button for 6 seconds more. Upon certain errors, this mustbe done twice in succession. Now the desk is in initial position.Initialisation instructions:Step 1. Continuously press the arrow down button for a few seconds untilthe desk reaches its lowest position.Step 2. Continuously press the arrow down button a second time until thedisplay shows “RST”.Step 3. Continuously press the arrow down button a third time until the deskmoves slightly downwards.When the desk stops moving and the display shows “72”, it is ready to use.Height Adjustment Controller1 2 3 41. LED Display: Press any key once to wake up the LED display.2. Up key arrow up: Press and hold to raise the desk.3. Down key (Arrow down): Press and hold to lower the desk.4. Memory setting: + , , , :• To save this current height: Press the button , the display will show"S-", then press preferred memory button , , , . This willbind the height to this number.• For Example, if you press , the display will show “S-1” etc…• Memory button , , , .Note:The desk's movement can be stopped at any time by pressing any button.Height settings will remain even if the desk’s power is cut.