27490, rue de L'Argon, Québec, Qc, Canada G2N 2C9Tél.: (418) 849-8095 Fax.: (418) 849-0077 Internet.: www.jaroby.comSTOVES & FIREPLACESWARRANTYJ. A. ROBY LIMITED LIFE WARRANTY – WOOD BURNING STOVES & FIREPLACESJ. A. ROBY’s warranty only applies to original buyer and is non-transferable. This warranty covers brand new productsonly, which have not been altered, modified nor repaired since shipment from factory. The products covered by thiswarranty must be manufactured after review date indicated at the bottom of page. Proof of purchase (dated bill of sale),model name and serial number must be supplied when making any warranty claim to your J. A. ROBY dealer.Registered your warranty is not required.The appliance must be installed by an authorized service technician or contractor. Installation must be done inaccordance with the installation instructions included with the product and all local and national building and firecodes. Any service call related to an improper installation is not covered by this warranty. This warranty applies tonormal residential use only. This limited warranty does not cover damages caused by misuse, improper installation,lack of maintenance, accident during transportation, alterations, power failure, venting problems, downdrafts, abuse,over firing or neglect. Operating the appliance on high for extended periods of time is neglect. Any defect or damagecaused by the use of unauthorized parts or others than original parts void this warranty.This limited warranty does not cover any scratch, corrosion, warping or discoloration. The manufacturer may requirethat defective products be returned and/or that digital pictures be provided to support the claim. Returned products areto be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer willrepair or replace such defect. The transportation fees to ship back the product to the purchaser will be paid by themanufacturer2. The external labour fees related to warranty repair are not covered. The manufacturer may at itsdiscretion, decide to repair or replace any part or unit after inspection and investigation of the defect. The manufacturermay at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warrantedpurchaser the wholesale price of any warranted but defective part (s). The manufacturer shall not in no event be liablefor any special, indirect or consequential damages of any nature whatsoever which exceeds the original purchase priceof the product. All parts replaced under this limited life warranty are subject to a single claim.Any damage to the appliance, combustion chamber, heat exchanger, enameled cast iron cooking plate or othercomponents due to water, weather damage, long periods of dampness, condensation, damaging chemical or cleaner willnot be the responsibility of J. A. ROBY. Failure of any components which is attributed to poor maintenance, is notwarrantable and will not be covered by this policy. J.A. ROBY neither assumes, nor authorizes any third party toassume, on its behalf, any other liabilities with respect to the sale of this product.The manufacture of your new appliance and the following materials are warranted against defects as mentioned below:WARRANTY DESCRIPTION 100% 50% currentretail priceAshtray, handles, doors and cast iron legs LifeCombustion chamber 5 years From 5 yearsto lifeSecondary air tubes 5 yearsHeat exchanger 2 years From 2 yearsto lifeSwitches, thermodisc, wiring and electrical components, standard blowersand rheostat2 yearsTempered glass, optional blower and gasketing 1 yearCeramic glass (thermal breakage only1) 1 yearReplacement parts (with proof of purchase) 90 daysDue to on-doing product improvements, all specifications and design are subject to change without prior notice.Before shipping your unit or defective component to our plant, you must obtain from J. A. ROBY dealer anauthorization number. Any merchandise shipped to our plant without authorization will be refusedautomatically and returned to sender.1= Digital pictures required 2= Shipping cost are not covered outside CANADA Review oct. 2014