11www.jbl.comEnglishAudio and video are not synchronized.• Press AUDIO SYNC +/- to synchronize the audio with the video.Error message is displayed on the display panel.q 6GDM f$11.1t HR CHROK@XDC HS HMCHB@SDR SG@S @M HMOTS @TCHNformat is not supported.q 6GDMf$11.1tHRCHROK@XDCHM42!RNTQBD HSHMCHB@SDRSG@SSGDBNMMDBSDC42!CDUHBDNQ TCHNjKDHRMNSRTOONQSDCVideoIf there is no picture on the TV Screen• Check that the soundbar power is ON, the intended source isON, and the input is set correctly on the soundbar.BluetoothA device cannot connect with the soundbar.• You have not enabled the Bluetooth function of the device. Seethe user manual of the device on how to enable the function.• The soundbar is already connected with another Bluetoothdevice. Press and hold BT button on remote control todisconnect the connected device, then try again.• The device is not correctly connected. Connect the devicecorrectly.Quality of audio play from a connected Bluetooth device is poor.• The Bluetooth reception is poor. Move the device closer to thesoundbar, or remove any obstacle between the device and thesoundbar.The connected Bluetooth device connects and disconnectsconstantly.• The Bluetooth reception is poor. Move the device closer to thesoundbar, or remove any obstacle between the device and thesoundbar.• For some Bluetooth device, the Bluetooth connection can bedeactivated automatically to save power. This does not indicateany malfunction of the soundbar.Remote ControlThe remote control does not work.• Check if the batteries are drained and replace with new batteries.• If the distance between the remote control and the main unitis too far, move it closer to the unit.