6troubleshootingSymptom Possible Problem Solution NoteSound QualityNo power to unit. Make sure wall power outlet orpower strip has power. Makesure all switches for outlet/power strip are on and that allswitches for the unit are on.Is the LED on?If the LED is not on, power isnot getting to your JBL RadialMicro unit.Try the solutions shown.Sound comes from only oneside/channel.iPod or auxiliary cable is notseated properly.Make sure you’re using thecorrect adapter, and that theiPod is seated all the way intothe docking station.Make sure the auxiliary cable isseated all the way into the jack.Try resetting the iPod.If you’re using a 3.5mm auxiliaryextension cable, make sure it’s astereo cable.Distortion (static, crackling orhissing sounds).Noise may be caused by interfer-ence from a monitor, cell phoneor other transmitting device.Move the JBL Radial Micro unitaway from the devices to see ifthe distortion is eliminated.Audio source or source materialmay be the problem.Test the JBL Radial Micro unitwith another source.Does the distortion occur withspecific songs?If so, check the recording orrecord the source again.Volume level may be too high. Check volume of source. Some devices will distort theoutput signal if the volume isset to maximum.EQ setting may be too high. Check the EQ setting on youriPod or source device.JBL, Inc., recommends that thesource-device EQ be set to “Flat”or “Off”.Cable may be bad. Replace cable.Ground loop.Check input cable connection.Symptom Possible Problem SolutionSound QualityInput cable not plugged inproperly.JBL Radial Micro unit emits aloud hum or buzzing noise.Turn the JBL Radial Micro unitoff and connect it to anotherwall outlet.Charging/SyncingNo power to unit. Make sure wall outlet or powerstrip has power. Make sure allswitches for outlet/power stripare on and that all switches forthe unit are on.iPod will not charge.Wrong adapter is used. Make sure that the correctadapter is used for your specificiPod model.The iPod is not making full con-tact with the docking station.Make sure that the iPod isseated securely into the dockingstation.No sound from system.