JCM GLOBAL DBV Series Integration Manual

Also see for DBV Series: Operation and maintenance manual

JCM GLOBAL DBV Series Integration Manual Manual pdf 38 page image

P/N 960-000175R_Rev. A {EDP #233426} © 2014, JAPAN CASH MACHINE CO., LTD.3 0DBV® Series Banknote Validator (DBV-400) Integration GuideADJUSTMENT ERRORTable 20 lists the various possible DBV-400 Unit Adjustment fault conditions.COMMUNICATION ERRORTable 21 lists the various possible DBV-400 Unit Communication fault conditionsAll Banknotes beingrejectedIncorrect software(different Currency type). Download the correct Software for Currency being accepted.Banknotes are not beingaccepted by the Software. Make sure the Banknote values required are included in the SoftwareSpecifications (e.g., denominations/issuing year).Incorrect DIP Switch settings. Enable all denominations by setting all DIP Switches to OFF.Banknote acceptance is beinginhibited by a Host Controllercommand.Enable Banknote acceptance for the required Host Command.Validation Sensor failure. Change the CPU Board and Sensor Board.Unit was disassembled andcalibration did not occurfollowing reassembly.Calibrate all DBV-400 Sensors following reassembly.Motorcontinues to runA foreign object or a jammedBanknote is stuck in theTransport path.Open the Upper Guide, remove the foreign object or jammed Banknote, andthen close the Cover.Motor Driver failure. Conduct a Forward/Reverse Motor Rotation Test.Cannot enter theTEST modeIncorrect DIP Switch settings. Set the DS1 DIP Switch No. 8 to ON, and reapply power to the DBV-400 Unit.Dip Switch failure. See “DIP Switch Configurations” on page 8 regarding the DIP Switch Test,and conduct a DIP Switch TEST to check if the specific DIP Switch Blockcontains a failure.CPU Board failure. Exchange the CPU Circuit Board with a known good Circuit Board.Table 20 Adjustment Fault ConditionsSymptoms/ErrorMessages Possible Fault Causes Corrective Action RequiredCan not start the DBV-400 Calibration Toolfor Maintenance.exeprogram by double-clicking on its IconPC Operating System (OS) isnot compatible.The current Adjustment program only supports the Windows 2000/XP/Windows 7 Operating Systems.The Program Files arecorrupted. Request the correct programs from JCM.Communication ErrorWrong or inappropriateconnectionsCheck the PC Harness connections and the related DBV-400 InterfaceConnectors for damage. Check for any bent, missing or damaged Pins in theConnector Plug and/or Receptacle.DBV-400 Switch settings areincorrect. Set the DS1 DIP Switch No. 8 to ON, and reapply power to the DBV-400 Unit.DIP Switch failure. See “DIP Switch Configurations” on page 8 regarding DIP Switch settingsand conduct a DIP Switch Test.CPU Board failure. Exchange the CPU Circuit Board with a known good Circuit Board.Adjustment ErrorIncorrect ReferencePaper type.Follow the instructions provided in the “DBV-400 Calibration Tool forMaintenance.exe” Program and use the correct recommendedReference Paper.Validation Sensor failure. Change the CPU Board and Sensor Board.Table 21 Communication Fault ConditionsSymptoms/ErrorMessages Possible Fault Causes Corrective Action RequiredCannotcommunicate with theHost MachineDIP Switch settings areincorrect. Set all DIP Switches to OFF.Connectors are disconnectedor loosely connected. Firmly re-seat all of the Communication Connectors.Damaged Connector Pins. Check for any bent, missing or damaged Pins in the Connector Plugs andmating Receptacles.CPU Board is corrupted. Exchange the CPU Circuit Board with a known good Circuit Board.Incorrect Interface. Verify that the correct interface between the Host Machine and the BanknoteValidator is being used.Table 19 General Fault Conditions (Continued)Symptoms/ErrorMessages Possible Fault Causes Corrective Action Required