24 ENGLISHJABRA PRO 94507. ADVANCED CALL MANAGEMENT7.1 CALL WAITINGCall waiting allows a current softphone call to be placed on hold, and an incoming softphone call to be answered(supported softphones only). Check specific softphone documentation for call waiting compatibility.Call waiting can be managed on the headset or the base.HEADSETMulti-function buttonBASESoftphone keypad buttonAccept incoming call, and put current call on hold Press (1-2 secs) Press (1-2 secs)Accept incoming call, and end current call Tap TapReject incoming call, and remain on current call Double-tap Double-tapSwitch between current call, and call on hold Press (1-2 secs) Press (1-2 secs)7.2 CALL COLLISIONCall collision occurs when there is a current call on one phone, and an incoming call on another phone. (Example:you have a current call on a softphone, and an incoming call on a desk phone connected to the same base).Call collision can be managed on the headset or the base.HEADSETMulti-function buttonBASEKeypad phone buttonsAccept incoming call, and put current call on hold Press (1-2 secs) Tap incoming call´s phonebuttonAccept incoming call, and end current call TapTap current call´s phonebutton, then tap incomingcall´s phone buttonReject incoming call, and remain on current call Double-tap Double-tap incoming call´sphone buttonTo switch between calls on hold, press the multi-function button, or tap the held call phone button on the basekeypad.7.3 MERGING CALLSCalls on a desk phone and softphone can be merged to create a group call. There are two methods for creatinga group call: merging an outgoing call with a current call, or merging an incoming call with a current call. Bothmethods of merging calls are detailed below:Merge an Outgoing Call with a Current CallDesk phone Softphone1. While on a desk phone call, dial a new numberusing the softphone. The desk phone call will beplaced on hold.2. Simultaneously press and hold the desk phoneand softphone buttons on the base for 1-3 sec-onds to merge the calls. When calls are merged,the group call indicator will change to green.1. While on softphone call, tap the desk phone buttonon the base. The softphone call will be placed on hold.2. Dial a new number using the desk phone.3. Simultaneously press and hold the desk phone andsoftphone buttons on the base for 1-3 seconds tomerge the calls. When calls are merged, the groupcall indicator will change to green.