8English9English111091312 Troubleshooting and FAQI hear crackling noisesBluetooth is a radio technology which means it is sensitive to objects between theheadset and the device it is connected to. You should be able to have 10 meters (33 feet)of distance between the headset and the connected device when there are no majorobjects in the way (Walls etc.)I cannot hear anything in the headsetIncrease the volume in the headsetEnsure that the headset is paired to a device that is playing.Make sure your phone is connected to the headset in the phones menu or by tappingthe answer/end button.I have pairing problemsYou may have deleted your pairing connection in your mobile phone – follow the pairinginstructions in section 3.I have problems streaming in stereo from another device (PC, MP3-player etc.)Make sure the other device supports Bluetooth 1.1 or 1.2 and has the Advanced AudioDistribution Profile (A2DP) active. Otherwise it will not work. Please consult the manualof that device for how to pair to a headset.I can hear stereo but the music control buttons do not workThe connected device must support the Bluetooth profile for remote control, AVRCP tomake the music control buttons work. Try to re-connect.I cannot use Reject call, Call on hold, Redial or Voice dialingThese features are dependent on your phone supporting hands-free profile, pleaseconsult your phones manual for details.Need more help?Jabra offers Customer support online at www.jabra.com or you can see the inside coverfor the support details for your country.Left side alone hasflashing blue lightLeft side hasSolid blue lightBoth sides have flashingblue light:Flashing Red lightSolid red lightSolid green lightFlashing every 3 seconds: Connected in headset/Handsfree profilein standby mode.Flashing every 1 second: Active on a callIn pairing mode – see section 3.Flashing every 3 seconds – Connected to advanced audio device instandby modeFlashing every 1 second – playing stereo in Advanced audio profile.Running low on batteryChargingFully chargedFast Forward*Press and hold Skip Forward buttonFast Rewind*Press and hold Skip Back button* Device dependentUsing the Jabra BT620s with your PCYou can connect your Jabra BT620s with your PC for listening to music or VoIPcommunication by using a Bluetooth USB stereo adapter - for example the Jabra A320s.For further details on compatibility and how to connect, please visit: www.jabra.com/bt620sUsing the headset with the USB cableYou can play in stereo using the USB cable and connect this to a PC that plays in stereo.The headset will charge at the same time but at a slower rate than normal.I order to activate USB stereo:1. Attach the USB cable to the device and your PC.2. Wait 10 seconds and than press the ‘answer end’ and ‘play/pause buttonssimultaneously.What the lights mean