Jabra Link 360 Quick Start Manual

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Jabra Link 360 AdapterCan I connect my Jabra Enterprise Bluetooth device directlywith a computer or softphone?Your Jabra Enterprise Bluetooth device is engineered to connect with acomputer using the included Jabra Bluetooth adapter. Some users mayhave success pairing a Jabra Enterprise Bluetooth device directly with acomputer (not using the Jabra Bluetooth adapter). However, the fullfunctionality of the Jabra device may not be available. For example, youmay be able to send and receive audio, but the buttons on the device maynot work for call controls with a softphone client such as Microsoft Teams,as they would when using the Jabra Bluetooth adapter.If you do pair directly with a computer, note that it must support thefollowing:The Hands Free (HFP) or Headset (HSP) Bluetooth profile.The Advanced Audio Distribution Profile (A2DP) Bluetooth profile.In addition, ensure that all devices, including your Jabra EnterpriseBluetooth device, are up to date with the latest firmware/software. Whenpairing your Jabra Enterprise Bluetooth device, follow the same steps thatyou would for pairing with a mobile device. To troubleshoot challengeswhen connected directly to a computer or softphone client, try thefollowing steps:Check that the Bluetooth connection is active on the computer.Remove the previous pairing and re-pair.Reset your Jabra device.Ensure that you have the latest version of the softphone clientinstalled.Ensure that your Jabra device is selected as the audio device on yourcomputer and the softphone client.19/09/2022 15:25https://www.apac.jabra.com/supportpages/jabra-link-360/14208-01/faq/7251a16d-3d22-4847-9af4-d98f21d047d5Page 1 of 2

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