13enGlIsHJabra TOUrsuppOrtfaQQ I hear crackling noisesA Bluetooth is a radio technology that is sensitive to objectsbetween the Jabra tour and the connected device ensure theJabra tour and the connected device are within 33 feet (10meters) of each other, with no major objects in the way (walls,etc )Q I cannot hear anythingA - Increase the speaker volume- ensure the Jabra tour is paired to a device that is playing- make sure your phone is connected to the Jabra tour bytapping the Answer/end buttonQ I am having pairing problemsA You may have deleted the Jabra tour pairing connection inyour mobile phone Follow the pairing instructionsQ Will the Jabra Tour work with other Bluetooth equipment?A the Jabra tour is designed to work with Bluetooth mobilephones It can also support other Bluetooth devices that arecompliant with Bluetooth version 1 1 or higher and support aheadset, hands-free and/or advance audio distribution profileQ I cannot use Reject call, call on hold, Redial or voice dialingA these features require your mobile phone to support a hands-free profile Refer to your mobile phone user manual for moredetailsQ My voice button does not workA this feature requires your mobile phone to support voicecommands Refer to your mobile phone user manual for moredetails