Jacuzzi Pure Air Operating Manual

Contents

Jacuzzi Pure Air Operating Manual Manual pdf 15 page image

Operating Manual Englishwww.jacuzzi.com Page 15Troubleshooting ProceduresPROBLEM PROBABLE CAUSES REMEDYPump/motor does not start • No power to pump/motor• Pump/motor not plugged in• Pump/motor faulty• Reset GFCI• Insert plug securely into outlet• Ensure control panel is connected to control box• Contact Jacuzzi Luxury Bath @ 800-288-4002Pump/motor operates but no fullyadjustable jets are functioning• Jets are closed• Suction cover/strainer may be clogged• Open jets by rotating counter-clockwise• With the motor turned OFF, remove the suctioncover/strainer and remove any debris. Replace thesuction cover before operatingPump/motor operates but air is notinjected into the water• Air valves are closed • Open air control valvesWater leakage from pump unions • Overtightened, O-ring may be pinched or improp-erly seated, undertightened• Loosen unions, check and reseat O-ring. If O-ringhas been pinched out of shape, replace (refer tonumber below). When tightening union nuts, handtighten onlyPump/motor shuts off by itself beforetime elapses• Motor thermal protection has deactivated pump/motor due to overheating (supply voltage low)• GFCI tripped• Inadequate supply wiring• Let motor cool; thermal protection will reset. Checkfor proper ventilation (check supply voltage)• Reset GFCI; if it continues to trip, do not use thisunit. Disconnect the unit and have the problem cor-rected by a licensed electrician before using• Consult a licensed electrician to correct the wiringunitChromatherapy lights do not operate • Connector has come loose • Contact Jacuzzi Luxury Bath @ 800-288-4002Blower does not start • No power to pump/motor• Blower not connected• Blower faulty• Reset GFCI and/or breaker• Ensure plug is fully in outlet• Ensure control panel is connected to control box• Ensure control box is connected to control panel• Contact Jacuzzi Luxury Bath @ 800-288-4002Blower operates but NO air is exitingthe holes• Check valves are stuck in the closed position • Contact Jacuzzi Luxury Bath @ 800-288-4002Blower operates but air is not exitingall of the holes• Blower intensity is not sufficient• Obstructed air holes• Increase the blower intensity. NOTE: The system isdesigned such that all air channels operate at the 4thblower setting.• Remove debris with a toothpick or tooth brushBlower shuts off unexpectedly • 20 minute timer has elapsed• GFCI tripped• Inadequate supply wiring• Improper ventilation• Connector has come loose• Turn on blower• Reset GFCI; if it continues to trip, do not use the unit• Consult a licensed electrician to correct• Contact Jacuzzi Luxury Bath @ 800-288-4002Drain assist Auto-Dri™ cycle comeson multiple times• Water sensors detect multiple wet and dry condi-tions• If during a Auto-Dri™ cycle, water is coming incontact with both sensors, the system is working asdesigned and will continue to Auto-Dri™ until excesswater is expelled• Remove any washcloth or toy that may be coveringthe sensorsDrain assist Auto-Dri™ does notcome on 5 minutes after bathtub isdrained out completely• Water sensors not connected and not detectingwater being drained out of the tub• Faulty control box• Contact Jacuzzi Luxury Bath @ 800-288-4002Water not maintaining temperature • High limit switch on heater has tripped • Press Reset button on heaterWaterfall not working • Whirlpool function not on• Waterfall control knob is in the OFF position• Debris in waterfall outlet• Turn on whirlpool• Turn waterfall control knob counter-clockwise untilwater flow is at the desired flow• Use a thin, rigid and non-abrasive material (ie. creditcard) and gently swipe back and forth until debris iscleared away from the waterfall openingIf the unit is within the warranty period, contact Jacuzzi Luxury Bath Service Support at 1-800-288-4002 with yourbath’s serial number before work is started. The serial number is located on the Specification/Serial NumberPlate.