14The refrigerator drawers seems to make too much noiseThe sounds may be normal for your refrigerator drawers. See“Normal Sounds.”The divider between the two compartments is warmThe warmth is probably due to normal operation of theautomatic exterior moisture control. If still concerned, call forservice.Temperature is too warm■ Are the air vents blocked in either compartment? Thisobstructs cold air movement between the compartments.Remove any objects from in front of the air vents. See“Ensuring Proper Air Circulation” for the location of air vents.■ Are the drawers opened often? The refrigerator drawers willwarm when this occurs. Keep the refrigerator drawers cool bygetting all items out at one time, keeping food organized, andclosing the door as soon as possible.■ Has a large amount of food just been added to therefrigerator drawers? Adding a large amount of food warmsthe refrigerator drawers. It can take several hours for therefrigerator drawers to return to the normal temperature.■ Are the controls set correctly for the surroundingconditions? See “Using the Controls.”■ Are the refrigerator drawers not cooling? Turn them offthen on again to reset. See “Using the Controls.” If this doesnot correct the problem, call for service.There is interior moisture buildup■ Are the air vents blocked in the refrigerator drawers?Remove any objects from in front of the air vents. See“Ensuring Proper Air Circulation” for the location of air vents.■ Are the drawers opened often? Avoid humidity buildup bygetting all items out at one time, keeping food organized, andclosing the drawer as soon as possible.■ Is the room humid? It is normal for moisture to build upinside the refrigerator drawers when the room air is humid.■ Is the food packaged correctly? Check that all food issecurely wrapped. Dry damp food containers before placing inthe refrigerator drawers.■ Are the controls set correctly for the surroundingconditions? See “Using the Controls.”The drawers will not close completely■ Are food packages blocking the drawer open? Rearrangecontainers so that they fit more tightly and take up less space.The drawers are difficult to open■ Are the gaskets dirty or sticky? Clean gaskets and thesurface that they touch. Rub a thin coat of paraffin wax on thegaskets following cleaning.ASSISTANCE OR SERVICEBefore calling for assistance or service, please check“Troubleshooting.” It may save you the cost of a service call. If youstill need help, follow the instructions below.When calling, please know the purchase date and the completemodel and serial number of your appliance. This information willhelp us to better respond to your request.If you need replacement partsIf you need to order replacement parts, we recommend that youonly use factory specified replacement parts. Factory specifiedreplacement parts will fit right and work right because they aremade with the same precision used to build every new Jenn-Airappliance.To locate factory specified parts in your area, call us or yournearest designated service center.In the U.S.A.Call the Jenn-Air Customer eXperience Centertoll free: 1-800-688-1100.Our consultants provide assistance with:■ Features and specifications on our full line of appliances.■ Installation information.■ Use and maintenance procedures.■ Accessory and repair parts sales.■ Specialized customer assistance (Spanish speaking, hearingimpaired, limited vision, etc.).■ Referrals to local dealers, repair parts distributors, and servicecompanies. Jenn-Air designated service technicians aretrained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.To locate the Jenn-Air designated service company in yourarea, you can also look in your telephone directory YellowPages.For further assistanceIf you need further assistance, you can write to Jenn-Air with anyquestions or concerns at:Jenn-Air Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692Please include a daytime phone number in your correspondence.WARNINGExplosion HazardUse nonflammable cleaner.Failure to do so can result in death, explosion, or fire.