572/573/KB/DS/FKB/FCB/PCB-BA-e-0853 238 Maintenance, upkeep, disposal8.1 CleaningPlease disconnect the device from the operating voltage before cleaning.Only use a cloth dampened with mild suds and not aggressive cleaning agents (solvents or similar). Pleaseensure that fluids are not able to get into the device and rub off using a clean, soft cloth.Loose sample residue/powder can be removed carefully using a brush or hand vacuum cleaner.Remove any spilt material to be weighed immediately.8.2 Maintenance, upkeepThe device may only be opened by trained service engineers authorised by KERN.Disconnect from the mains supply before opening.8.3 DisposalThe operating company shall dispose of the packaging and the device in compliance with the valid nationalor regional law of the operating location.9 TroubleshootingThe balance should be switched off for a short time following an interruption in the programme sequenceand disconnected from the mains supply. It is then necessary to repeat the weighing process from the be-ginning.Help:Interruption Possible causeWeight display is not illuminated. • The balance is not switched on.• The mains supply connection has been interrupted(mains cable not plugged in/faulty).• Power supply interrupted. .The weight display changes continually • Draught/air movement• Table/floor vibrations• The weighing plate is in contact with foreign matter.• Electromagnetic fields / static charging (choose differ-ent location/switch off interfering device if possible)The weighing result is obviously incorrect • The balance display is not set to zero• Adjustment is no longer correct.• Great fluctuations in temperature.• Electromagnetic fields / static charging (choose differ-ent location/switch off interfering device if possible)Switch the balance off if other error messages should appear and then switch on again. Contact themanufacturer if the error message does not disappear.