7.7 MalfunctionsMalfunction Cause ActionDANGER!roaringsound in theflue ductChimney fire WARNING Never extinguish thefire with water!This will cause enormous clouds of steam.as this happens so quickly, the flue duct maycrack due to the pressure.• use sand or salt to extinguish the fire in thefireplace.• Close the fireplace and leave the flames todie naturally. if necessary, contact the firebrigade.• let the chimney burn out in a controlledmanner under constant supervision.DANGER!• Have the flue/chimney inspected by anauthorised specialist.Smoke returning toroom • The chimney is blocked;• The wood used is not sufficiently dry;• The baffle plates are blocking the passage of theflue gases;• not enough fresh air is being supplied.• Check if the flue/ chimney is blocked.• ensure that the flue duct is sufficiently warmed upbefore opening the lifting door.• only burn dry wood.• reduce or remove the baffle plate.• Check that enough fresh air is being supplied..Damper is sticking • The damper is blocked;• The flue/chimney is blocked.• Check if something blocking the damper andremove this, if necessary.• Check if the flue/chimney is blocked.Odour nuisance • The curing of the enamel;• The flue/chimney is blocked;• Method of burning;• ventilation/insufficient supply of fresh air.• when the fireplace is used for the first time, achemical odour is released due to the enamelbeing cured.• Check if the flue/chimney is blocked.• ensure that the flue duct is sufficiently warmed upbefore opening the lifting door.• Check that enough fresh air is being supplied.• only burn dry wood.• Check if the odour is not caused by the chimneybreast or accessories in the vicinity of thefireplace.Dirty glass pane • Connection of the door to the sealing cord;• wear/damage to the glass;• Method of burning;• wear of the corner rubbers•locking of the tipping mech;anism;• secondary air regulation.• press the door fully downwards, so it is closingproperly against the lower sealing cord.• Check the sealing cord in the door and at the baseof the glass pane for damage/wear.• Check the moisture content of the wood.• Check that the air vents in the spoilers above andbelow the pane are blocked.• burn wood according to the instructions (seeChapter 6).• Check the corner rubbers for wear.• Check if the tilting mechanism is correctly locked.• Check that the secondary air regulation is in themaximum position to the right.46