AT-323 IAX2 Phone User Manual (V1.43)41Q5 How to update the protocol for the AT-320/AT-323?A: Please refer to chapter 4Q6 After updating AT-320/AT-323 ,the LCD shows " ■ ■ " andstops ,how to deal with it?A: (1) Reset to the factory default; if it still can’t solve the problem ,pls. refer to(2).(2) Enter into the safe mode (press " * "button ,then power on till the LCDshows" *" ) and re-upgrade the IP phone by Palmtool. ( please refer to Q3,AT320 will have default IP 192.168.1.100 in safe mode)(3) If you can’t solve the problem , pls. return the phone to the reseller forrepairment .Q7 Why is the local IP 0.0.0.0?A:If the AT-320 “IPtype” is set to “DHCP” and your network doesn’t supportDHCP function.The AT-320 will shows “0.0.0.0”. Pls. Check your network inthis case.Q8 Why is the local IP 255.255.255.255?A: Probably IP phone fails to get IP address if you choose the “IPtype” toPPPOE, you can set your AT-320’s “IPtype” to “static” or “DHCP” throughkeypad(please refer to chapter 3.1). or reset to the factory default.Q9 How to reset the AT-320/AT-323 to the factory default?A: Power off ,then press“*” and power on(Don’t lose the * until the LCD shows“page0 running”or“*”) , press “#5*5”Q10 How to use the fast dial-up function?A: Use Palmtool or IE to enter into the setting page, find the address book, fillthe name and the full number in the right blank. For example: fill “Jack” in theblank after 001,input 56489237 in the blank of phone number, then , Jack’snumber of 56489237 will be saved in the first position . After setting all of thenumber, press save button,then return to the phone. press speaker + 001 +speed button , then the phone will dial-up 56489237 automatically. Or use the9 speed dial key on the top side of the phone: press speaker, then press one ofthe 9 speed dial key and then press speed keyKeison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560