16Symptom RemedyCD / USB / iPod“READ ERROR” Copy the files and folders onto the USB device again. If thisdoes not solve the problem, reset the USB device or useanother USB device.“NO DEVICE” Connect a USB device, and change the source to USB again.“COPY PRO” A copy-protected file is played.“NA DEVICE” Connect a supported USB device, and check the connections.“NO MUSIC” Connect a USB device that contains playable audio files.“iPod ERROR” • Reconnect the iPod.• Reset the iPod.ANDROID• Sound cannot be heardduring playback.• Sound output onlyfrom the Androiddevice.• Reconnect the Android device.• If in [HAND MODE], launch any media player applicationon the Android device and start playback.• If in [HAND MODE], relaunch the current media playerapplication or use another media player application.• Restart the Android device.• If this does not solve the problem, the connected Androiddevice is unable to route the audio signal to unit. ( 18)Cannot playback at[BROWSE MODE].• Make sure KENWOOD MUSIC PLAY APP is installed on theAndroid device. ( 7)• Reconnect the Android device and make the appropriatesetting in [ANDROID SETUP]. ( 8)• If this does not solve the problem, the connected Androiddevice does not support [BROWSE MODE]. ( 18)“NO DEVICE” or“READING” keepsflashing.• Switch off the developer options on the Android device.• Reconnect the Android device.• If this does not solve the problem, the connected Androiddevice does not support [BROWSE MODE]. ( 18)Playback is intermittentor sound skips.Turn off the power saving mode on the Android device.“ANDROID ERROR” /“NA DEVICE”• Reconnect the Android device.• Restart the Android device.TROUBLESHOOTINGSymptom RemedyPandora“ADD ERROR” /“SEARCH ERROR”New station creation is unsuccessful.“CHECK DEVICE” Check the Pandora application on your device.“NO SKIPS” The skip limit has been reached.“NO STATIONS” No stations are found.“STATION LIMIT” The number of registered stations has reached its limit.Retry after deleting unnecessary stations from your device.“CONNECT ERROR” Communication is unstable.“RATING ERROR” Registration of thumbs up/thumbs down has failed.“LICENSE ERROR” You try to access from a country which Pandora is notdeliverable.iHeartRadioiHeartRadio stationcannot be selected.If “Explicit Content” in [Account Settings] is checked in the webversion of iHeartRADIO, custom stations become unavailable.“CANNOT CREATE” Custom station name creation is unsuccessful.“CANNOT SAVE” Addition to the favorite category failed.“DISCONNECTED” Check the connection to the device.“NO SKIPS” The skip limit has been reached. Retry later.“NO STATIONS” No stations are found.“NOT CONNECTED” Link to the application is impossible.“IHEARTLINK UP” Make sure you have installed the latest version of theiHeart Link for KENWOOD application on your device.“PLEASE LOGIN” You haven’t log in. Log in again.“STATION NOT AVAILABLE” Broadcast from the station is over.“STATION NOT SELECTED” No station is selected.“STREAM ERROR” Broadcast data is interrupted.“THUMB FAILED” Registration of Thumbs Up/Down has failed.“TIMED OUT” The request has resulted in time-out.JS_KWD_DPX301U_KN_EN_3.indd 16 13/10/2014 5:13:22 PM