26TROUBLESHOOTINGSymptom RemedyiHeartRadio“PLEASE LOGIN” You haven’t log in. Log in again.“STATION NOT AVAILABLE” Broadcast from the station is over.“STATION NOT SELECTED” No station is selected.“STREAM ERROR” Broadcast data is interrupted.“THUMB FAILED” Registration of Thumbs Up/Down has failed.“TIMED OUT” The request has resulted in time-out.SiriusXM® Radio“CH LOCKED LOCK CODE?” The selected channel is locked. Enter the correct pass codeto unlock. ( 14)“CHAN UNSUB” The selected channel is unsubscribed. Call 1-866-635-2349in U.S.A. or 1-877-438-9677 in Canada to subscribe.( 12)“CH UNAVAIL” The selected channel is unavailable. Visitwww.siriusxm.com for more information about theSiriusXM channel lineup.“CHECK ANTENNA” Check the antenna and its connection are in good condition.“CHECK TUNER” Make sure the SiriusXM Vehicle Tuner is connected tothe unit.“NO SIGNAL” Make sure the antenna is mounted outside the vehicle.“ SUBSCRIPTION UPDATED– PRESS ENTER TOCONTINUE.”Your subscription is updated. Press the volume knob tocontinue.“CODE ERROR” Make sure you have entered the correct pass code. ( 14)“NO CONTENT” There is insufficient content to start TuneScan.“SCAN CANCEL” TuneScan has been aborted.Symptom RemedyANDROID Playback is intermittentor sound skips.Turn off the power saving mode on the Android device.“ANDROID ERROR” /“NA DEVICE”• Reconnect the Android device.• Restart the Android device.Pandora“ADD ERROR” /“SEARCH ERROR”New station creation is unsuccessful.“CHECK DEVICE” Check the Pandora application on your device.“NO SKIPS” The skip limit has been reached.“NO STATIONS” No stations are found.“STATION LIMIT” The number of registered stations has reached its limit.Retry after deleting unnecessary stations from your device.“CONNECT ERROR” Communication is unstable.“RATING ERROR” Registration of thumbs up/thumbs down has failed.“LICENSE ERROR” You try to access from a country which Pandora is notdeliverable.iHeartRadioiHeartRadio station cannotbe selected.If “Explicit Content” in [Account Settings] is checked in the webversion of iHeartRADIO, custom stations become unavailable.“CANNOT CREATE” Custom station name creation is unsuccessful.“CANNOT SAVE” Addition to the favorite category failed.“DISCONNECTED” Check the connection to the device.“NO SKIPS” The skip limit has been reached. Retry later.“NO STATIONS” No stations are found.“NOT CONNECTED” Link to the application is impossible.“IHEARTLINK UP” Make sure you have installed the latest version of theiHeart Link for KENWOOD application on your device.JS_KWD_DPX791BH_DPX501BT_KN_EN_1.indd 26 7/10/2014 5:00:52 PM