Kenwood KDC-265U Instruction Manual

Also see for KDC-115U: Instruction manual

Contents

14TROUBLESHOOTINGSymptom RemedyGeneralSound cannot be heard. • Adjust the volume to the optimum level.• Check the cords and connections.“MISWIRING CHECK WIRINGTHEN PWR ON” appears.Turn the power off, then check to be sure the terminalsof the speaker wires are insulated properly. Turn thepower on again.“PROTECTING SEND SERVICE”appears.Send the unit to the nearest service center.• Sound cannot be heard.• The unit does not turn on.• Information shown on thedisplay is incorrect.Clean the connectors. ( 16)The unit does not work at all. Reset the unit. ( 3)Radio • Radio reception is poor.• Static noise while listeningto the radio.Connect the antenna firmly.CD / USB / iPodDisc cannot be ejected. Press and hold M to forcibly eject the disc. Be carefulnot to drop the disc when it is ejected. If this does notsolve the problem, reset the unit. ( 3)Noise is generated. Skip to another track or change the disc.Tracks do not play back asyou intended them to play.Playback order is determined when files are recorded.“READING” keeps flashing. Do not use too many hierarchical levels or folders.Elapsed playing time is notcorrect.This is caused by how the tracks are recorded.Correct characters are notdisplayed (e.g. album name).This unit can only display uppercase letters, numbers,and a limited number of symbols. ( 5)“NA FILE” Make sure the disc contains supported audio files.( 16)“NO DISC” Insert a playable disc into the loading slot.Symptom RemedyCD / USB / iPod“TOC ERROR” Make sure the disc is clean and inserted properly.“PLEASE EJECT” Reset the unit. If this does not solve the problem, consultyour nearest service center.“READ ERROR” Copy the files and folders onto the USB device again. If thisdoes not solve the problem, reset the USB device or useanother USB device.“NO DEVICE” Connect a USB device, and change the source to USB again.“COPY PRO” A copy-protected file is played.“NA DEVICE” Connect a supported USB device, and check the connections.“NO MUSIC” Connect a USB device that contains playable audio files.“iPod ERROR” • Reconnect the iPod.• Reset the iPod.ANDROID• Sound cannotbe heard duringplayback.• Sound output onlyfrom the Androiddevice.• Reconnect the Android device.• If in [HAND MODE], launch any media player applicationon the Android device and start playback.• If in [HAND MODE], relaunch the current media playerapplication or use another media player application.• Restart the Android device.• If this does not solve the problem, the connected Androiddevice is unable to route the audio signal to unit. ( 17)Cannot playback at[BROWSE MODE].• Make sure KENWOOD MUSIC PLAY APP is installed on theAndroid device. ( 7)• Reconnect the Android device and select the appropriatecontrol mode.• If this does not solve the problem, the connected Androiddevice does not support [BROWSE MODE]. ( 17)“NO DEVICE” or“READING” keepsflashing.• Switch off the developer options on the Android device.• Reconnect the Android device.• If this does not solve the problem, the connected Androiddevice does not support [BROWSE MODE]. ( 17)