10TROUBLESHOOTINGSymptom RemedySound cannot be heard. • Adjust the volume to the optimum level.• Check the cords and connections.“PROTECT” appears and nooperations can be done.Check to be sure the terminals of the speaker wires areinsulated properly, then reset the unit. If this does not solve theproblem, consult your nearest service center.• Sound cannot be heard.• The unit does not turn on.• Information shown on thedisplay is incorrect.Clean the connectors. (➜ 2)The unit does not work at all. Reset the unit. (➜ 3)• Radio reception is poor.• Static noise while listening tothe radio.• Connect the antenna firmly.• Pull the antenna out all the way.“NA FILE” appears. Make sure the disc contains supported audio files. (➜ 9)“NO DISC” appears. Insert a playable disc into the loading slot.“TOC ERROR” appears. Make sure the disc is clean and inserted properly.“PLS EJECT” appears. Reset the unit. If this does not solve the problem, consult yournearest service center.Disc cannot be ejected. Press and hold 0 to forcibly eject the disc. Be careful notto drop the disc when it is ejected. If this does not solve theproblem, reset the unit. (➜ 3)“READ ERROR” appears. Copy the files and folders onto the USB device again. If this doesnot solve the problem, reset the USB device or use another USBdevice.“NO DEVICE” appears. Connect a USB device, and change the source to USB again.“COPY PRO” appears. A copy-protected file is played.“NO MUSIC” appears. Connect a USB device that contains playable audio files.“NA DEVICE” appears. Connect a supported USB device, and check the connections.Symptom Remedy“USB ERROR” appears. • Remove the USB device, turn the unit off, then turn it onagain.• Try to connect another USB device.“iPod ERROR” appears. • Reconnect the iPod.• Reset the iPod.Noise is generated. Skip to another track or change the disc.Tracks do not play back as youhave intended them to play.Playback order is determined when files are recorded.“READING” keeps flashing. Do not use too many hierarchical levels or folders.Elapsed playing time is not correct. This is caused by how the tracks are recorded.The number of songs contained inthe “SONGS” category of this unitis different from the iPod/iPhone.Podcast files are not counted on this unit as this unit doesnot support the playback of podcast files.Correct characters are notdisplayed (e.g. album name).This unit can only display uppercase letters, numbers, anda limited number of symbols. Uppercase Cyrillic letters canalso be displayed if [RUSSIAN SET] is set to [ON]. (➜ 4)