17ENGLISH |TROUBLESHOOTINGSymptom RemedySound cannot be heard. • Adjust the volume to the optimum level.• Check the cords and connections.“PROTECT” appears andno operations can bedone.Check to be sure the terminals of the speaker wires areinsulated properly, then reset the unit. If this does not solvethe problem, consult your nearest service center.• Sound cannot be heard.• The unit does not turn on.• Information shown onthe display is incorrect.Clean the connectors. ( 2)The unit does not work atall.Reset the unit. ( 3)• Radio reception is poor.• Static noise whilelistening to the radio.• Connect the antenna firmly.• Pull the antenna out all the way.“NA FILE” appears. Make sure the disc contains supported audio files. ( 16)“NO DISC” appears. Insert a playable disc into the loading slot.“TOC ERROR” appears. Make sure the disc is clean and inserted properly.“PLEASE EJECT” appears. Reset the unit. If this does not solve the problem, consult yournearest service center.Disc cannot be ejected. Press and hold M to forcibly eject the disc. Be careful notto drop the disc when it is ejected. If this does not solve theproblem, reset the unit. ( 3)“READ ERROR” appears. Copy the files and folders onto the USB device again. If thisdoes not solve the problem, reset the USB device or useanother USB device.“NO DEVICE” appears. Connect a USB device, and change the source to USB again.“COPY PRO” appears. A copy-protected file is played.“NA DEVICE” appears. Connect a supported USB device, and check the connections.“NO MUSIC” appears. Connect a USB device that contains playable audio files.Symptom Remedy“iPod ERROR” appears. • Reconnect the iPod.• Reset the iPod.Noise is generated. Skip to another track or change the disc.Tracks do not play back as youintended them to play.Playback order is determined when files are recorded.“READING” keeps flashing. Do not use too many hierarchical levels or folders.Elapsed playing time is notcorrect.This is caused by how the tracks are recorded.Correct characters are notdisplayed (e.g. album name).This unit can only display uppercase letters, numbers, anda limited number of symbols.Pandora“ADD ERROR”“SEARCH ERROR”New station creation is unsuccessful.“CHECK DEVICE” Check the Pandora application on your device.“NO SKIPS” The skip limit has been reached.“NO STATIONS” No stations are found.“STATION LIMIT” The number of registered stations has reached its limit.Retry after deleting unnecessary stations from your device.“UPGRADE APP” Make sure you have installed the latest version of thePandora application on your device.“CONNECT ERROR” Communication is unstable.“RATING ERROR” Registration of thumbs up/thumbs down has failed.“LICENSE ERROR” You try to access from a country which Pandora is notdeliverable.iHeartRadio Station cannot beselected.If “Explicit Content” in [Account Settings] is checked inthe web version of iHeartRADIO, custom stations becomeunavailable.“CANNOT CREATE” Custom station name creation is unsuccessful.“CANNOT SAVE” Addition to the favorite category failed.