26TROUBLESHOOTINGSymptom RemedyBluetooth®“DEVICE FULL” The number of registered devices has reached its limit.Retry after deleting an unnecessary device. ( 19, DEVICEDELETE)“N/A VOICE TAG” Make sure the same voice as the registered voice tag isused.“NOT SUPPORT” The connected phone does not support Voice Recognitionfeature or phonebook transfer.“NO ENTRY” / “NO PAIR” There is no registered device connected/found viaBluetooth.“ERROR” Try the operation again. If “ERROR” appears again, check ifthe device supports the function you have tried.“NO INFO” / “NO DATA” Bluetooth device cannot get the contact information.“HF ERROR XX” /“BT ERROR”Reset the unit and try the operation again. If this does notsolve the problem, consult your nearest service center.REFERENCESMaintenanceCleaning the unitWipe off dirt on the faceplate with a dry silicone or soft cloth.Cleaning the connectorDetach the faceplate and clean the connector gentlywith a cotton swab, being careful not to damagethe connector.Handling discs• Do not touch the recording surface of the disc.• Do not stick tape etc. on the disc, or use a disc with tape stuck on it.• Do not use any accessories for the disc.• Clean from the center of the disc and move outward.• Clean the disc with a dry silicone or soft cloth. Do not use any solvents.• When removing discs from this unit, pull them out horizontally.• Remove burrs from the center hole and disc edge before inserting a disc.More informationVisit also the following website for:– Latest firmware updates and latest compatible item list– Android™ application KENWOOD MUSIC PLAY– Any other latest informationGeneral• This unit can only play the following CDs:• Detailed information and notes about the playable audio files are stated in an online manualon the following website: www.kenwood.com/cs/ce/audiofile/Connector (on the reverseside of the faceplate)